Disappointing News for Owners of in-car NAvi systems !!
SEAT Dealership advises - should I want to update maps regularly then it is going to cost Circa £110-£130 from any Seat Franchise, every time.
If maps are updated say twice a year it’s going to cost £220 - £260 per year.
That’s steep - to purchase a TomTom device with maps is less, and regular updates are free.
SEAT UK (unlike other EU countries) has made little if any provision for support, read on.
Email from SEAT UK Customer Service (seatcars)
I have contacted our Technical support Team and they have responded with answers to your questions, please see the information below:
The SD card is not tied to any specific vehicle. When the unit is activated (using an activation code) it allows the unit to read a specific mapping data version. For example, if a unit is activated to read V4 data it will read data from any V4 SD card but not V3 or V5 cards.
The original SD card carries the same warranty as the rest of the vehicle and is warranted for 3 years against manufacturing defects. This would not cover damage or loss that is outside the manufacturer’s control, such replacements would be chargeable.
SD cards purchased as an accessory part carry a 2 year parts warranty, with the same exclusions as listed above.
Update Cartography SD cards can be obtained from your local SEAT Dealership. The card will need to be activated using diagnostic equipment, via an online connection to the factory. Updates are released annually, usually at the start of the new model year (end of May). Again your local SEAT Dealership will be able to advise you on the latest mapping version available.
Downloadable updates from the HERE site are only applicable to vehicles with the ‘Map Care’ option. This function/option is not currently available on UK vehicles.
Should you require the mapping checking/updating at service you should make the Dealership aware. This would be a chargeable additional operation.
SEAT Dealership advises - should I want to update maps regularly then it is going to cost Circa £110-£130 from any Seat Franchise, every time.
If maps are updated say twice a year it’s going to cost £220 - £260 per year.
That’s steep - to purchase a TomTom device with maps is less, and regular updates are free.
SEAT UK (unlike other EU countries) has made little if any provision for support, read on.
Email from SEAT UK Customer Service (seatcars)
I have contacted our Technical support Team and they have responded with answers to your questions, please see the information below:
The SD card is not tied to any specific vehicle. When the unit is activated (using an activation code) it allows the unit to read a specific mapping data version. For example, if a unit is activated to read V4 data it will read data from any V4 SD card but not V3 or V5 cards.
The original SD card carries the same warranty as the rest of the vehicle and is warranted for 3 years against manufacturing defects. This would not cover damage or loss that is outside the manufacturer’s control, such replacements would be chargeable.
SD cards purchased as an accessory part carry a 2 year parts warranty, with the same exclusions as listed above.
Update Cartography SD cards can be obtained from your local SEAT Dealership. The card will need to be activated using diagnostic equipment, via an online connection to the factory. Updates are released annually, usually at the start of the new model year (end of May). Again your local SEAT Dealership will be able to advise you on the latest mapping version available.
Downloadable updates from the HERE site are only applicable to vehicles with the ‘Map Care’ option. This function/option is not currently available on UK vehicles.
Should you require the mapping checking/updating at service you should make the Dealership aware. This would be a chargeable additional operation.