Model Year 25/26 Self-Wash powerfull water jet issue?

[CupraRO]

Hello,

I've recently bought a Cupra Formentor 1.5 TSI 2025 Facelift and I've done a few washes on those Self-Wash stations. The thing is that whenever I wash the car with the powerfull water jet on the front door handles it constantly Lock's and Unlock the car as if I swiped with my hand or finger. Also I have the Easy Open function equiped and active on the car for the boot, and even there if I am pointing the water jet on the boot area and the rear bumper it opens automatically the boot and this is a bit annoying..

Is there a similar discussion on the forum about this issue or maybe somebody encountered the same problem and has noticed Cupra by leaving a feedback ? I know I really cannot do much about this but maybe a software update can solve this.. I am thinking also to disable the Easy Open function in the infotainment setting maybe it helps with the boot opening by mistake but since I have this option I would like to use it whenever I feel like it.

Thanks

 

[CupForm]

Hello and welcome to the club!
(the car-induced headache club I mean...)
The problem you've encountered is quite common on the entire car range using kessy. There are a few workarounds you might choose from:
- disable kessy for the duration of your car wash;
- leave the key inside the car - preferably on the key-detection area next to the gear switch (this is what I always do). However, have the phone on you (outside the car) because there are some reports of cars auto-locking with the key inside (which is obviously a malfunctioning system). In that case use the mobile App to unlock your car - while praying it's one of those days the App is actually able to communicate with the car.

 

[CupraRO]

Hi and thank you for your response! Yes, I think for the boot part I will disable Easy Open and for the Locking/Unlocking the car I will try with the key inside the car. I will try also to get in touch with Cupra maybe my feedback will help and actually fix this issue.