Sodden carpets in Alhambra after washing or rain

[HobboM]

Hi folks.

I purchased a 2017 Alhambra Xcellence from a franchise Seat dealer last weekend and my wife and I really like(d) the car, however, I’ve discovered the rear centre seat belt is covered in mould and there are also signs of mould on the carpets, other seat belts (probably wiped off by the dealer) and sun visors. I also noticed condensation on the inside of the windscreen when I got into the car the other day after a cold night.

Needless to say, all of the above gave me some cause for concern so I spoke to the dealer and they told me they replaced the panoramic sunroof seal before selling it to me because the car was wet inside when they took delivery of it from a Seat dealer in Northern Ireland.

After washing the car this morning, the carpet in the front passenger footwell and underneath the front passenger seat and inside both of the rear floor storage compartments was sodden.

Interestingly, I almost bought a 2014 SE Lux Sharan a few weeks ago but the inspecting RAC engineer identified mould around the rear floor storage compartments as well as a mouldy smell. I’m therefore guessing this is a common problem with Sharans/Alhambras fitted with a panoramic sunroof, or is it a common problem for all models? If so, do any of you knowledgeable people know the most likely cause(s)?

I have of course informed the dealer of the terrible water ingress and their sales manager is going to contact me early next week but it would be good for me to know from you folks if this a defect which can be easily identified and rectified so that I can decide whether to reject the car or allow them the opportunity to rectify it.

Thanks in advance.

 

[Monks Seat]

Don’t know if this will help but there are some drain tubes for the panoramic roof and I’ve heard of instances where these can block up causing water leaking problems. Might be worth looking into?

 

[Rampage]

Mine had a leaking sunroof seal recently.
It ran down the a-pillar and damaged the body control module. Although this I managed to clean and get working again, a dealer etc will just want to replace it so it´ll cost a lot.

 

[silverfret]

Don’t know if this will help but there are some drain tubes for the panoramic roof and I’ve heard of instances where these can block up causing water leaking problems. Might be worth looking into?

yes i found 2 front drainholes but are there others if so where?

 

[silverfret]

i also have a seat alhambra 66 plate from brand new with the panoramic sunroof, seems the sunroof is leaking down the offside middle pillar and the roof lining is starting to turn black. i have found the front 2 drainage holes and after doing a water test by pouring water down the front holes,it seems they are ok. my question is where are the holes for the rear drainage? under the fixed part of the sunroof? or where are the outlets situated at the back? i,m pulling my hair out and on the verge of trading in for a ford galaxy, or do i pay for a repair? no warranty on the car now.

 

[cptSparko]

This shows pano roof drain pipes:

--><!--

Body Panorama sunroof PR-3FU for 2016 Seat Alhambra market

www.oemepc.com

To get to rear drains is a bit of a mission. Had to remove a seat, plus trim from boot area, before the main side panel trim comes out. IIRC there was a video on youtube showing how.

Sent from my Pixel 3 using Tapatalk

 

[silverfret]

This shows pano roof drain pipes:

--><!--

Body Panorama sunroof PR-3FU for 2016 Seat Alhambra market

www.oemepc.com

To get to rear drains is a bit of a mission. Had to remove a seat, plus trim from boot area, before the main side panel trim comes out. IIRC there was a video on youtube showing how.

Sent from my Pixel 3 using Tapatalk

thanks for the reply but ive now booked the car in for a complete new sunroof at the cost of £800 inc labour charge. ive taken the car to a german vehicle specialist who has dealt with this problem many times and explained to me that the joints on the cassette frame are the problem.