Hi, I've recently purchased a 2022 cupra ateca vz2. It doesn't have a spare wheel (which I was fully aware of) but should there be a tyre repair kit? I don't even seem to have any towing eyes. Is this normal or are they missing?
Well it's not sorted yet, I think the locking wheel nut key being missing is what's causing the problem. What really bugs me is that over the last 3 days evey time I call the person I want to speak to is either busy or in a meeting (apparently) and they don't return my calls, but I guess that's just dealer's for you lol.
Worst case, the Workshop should have a set of Master Keys (assuming they are a SEAT / Cupra / VAG dealer) to get your existing lockers off, and they'll have to provide you with a new set.
Unless, once they identify the code for your key, they can order a key separately.
Well it's not sorted yet, I think the locking wheel nut key being missing is what's causing the problem. What really bugs me is that over the last 3 days evey time I call the person I want to speak to is either busy or in a meeting (apparently) and they don't return my calls, but I guess that's just dealer's for you lol.
Yes it's Marshalls Seat / Cupra Oxford, not my local branch but where I purchased the car (my local branch is peterborough). Well when I eventually got through to someone on Friday they told me they would replace the bag and the contence except the locking wheel nut key. I was a little upset with the response as we have only had the car 3 weeks and the garage is the only previous owner of the car. They said it would of been in the car when we collected it but it really wasn't, the car wasn't even particularly clean when we collected it. I asked to speak with the manager and they are now going to replace the locking wheel nut key but I've got to go to a Marshalls branch. I couldn't believe they initially said no to replacing the locking wheel nut key. I was furious.
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