Non-Starting Cupra - Whats Wrong Now? (Inc Video)

[Fl@pper]

maybe screaming out loud isn't always the best policy it seems then

and modifying a car that isn't technically owned yet and the old adage 'read the small print' comes to mind

love to know what the relay was and what it does for reference at least

only does more to prove the point of modern day dealer diagnostics are plug in a pc 'computer says no' as vagtech found the fault and fixed it

still bad luck and timing though

 

[Mr Cellotape]

Happy to hear you have got the car fixed.

Not sure why SEAT still want to test a car that is now working? I would suggest asking them for a detailed list and quotation for the inspections that they intend to cary out considering you are going to be paying for them, otherwise you could find they just rack the hours up and do very little.

I would also ask SEAT to provide written justification for the difference in cost from new to trade in with details of where each figure has been obtained from.

Finally I would mention to them that you are keen to have the vehicle independantly inspected by someone like the RAC with Autoexpress witnessing the test, this may work out cheaper and also show SEAT that you mean to get Autoexpress involved.

finally I would say speak to SEAT and see if they would be happy to settle things sensibly rather than repossesing the car.

 

[Poverty]

If autoexpress run this story, once the articlke is out im gonna spam this thread around VAG world. SEAT UK take the piss. Their customer service sucks and they need to sort it. Might even go to the bother of sending VW in germany a e-mail.

You would be better off if your car got somehow written off!

 

[m0rk]

I would love to hear the other side of this story

 

[Al_G]

Wow this thread is certainly an eye opener!

So Seat have offered 11k for the car? Does this mean you'll have to pay the difference (car value vs finance owed)?

I think Seat have been very harsh, another reason why I would avoid finance at all costs!

As its been identified that the modifications didn’t cause the failure I'd be surprised if you don’t legally have a case against Seat (against the car being repossessed).

 

[Poverty]

I would love to hear the other side of this story

dont we already have enough details to pretty much paint the picture of the reasoning behind SEAT's actions? Now would be a good time though to press them for answers as why us UK seat owners get such a harsh deal on mods though, when our european counterparts dont. Its madness.

 

[CandyCupra]

If the car has been returned to standard and the relay replaced so the car would run, can they still reposes the car? Just thought that as there would be no sign of modifications then they would be hard pushed to prove that you have broken the T & C's of the finance agreement!

 

[Carr20vt]

RCS2K4 Glad its fixed, what next? Your inbox is full btw.

 

[Mr Cellotape]

I agree with m0rk, there is always two sides to a story and I would also like to hear the other side.

I thnk SEAT were a bit harsh and this raises the question, why were they harsh?

 

[Poverty]

If the car has been returned to standard and the relay replaced so the car would run, can they still reposes the car? Just thought that as there would be no sign of modifications then they would be hard pushed to prove that you have broken the T & C's of the finance agreement!

yeah, return it back to standard and stick up two fingers at em lol.

 

[RCS2K4]

I agree with m0rk, there is always two sides to a story and I would also like to hear the other side.

I thnk SEAT were a bit harsh and this raises the question, why were they harsh?

Hopefully, by involving the media, it will prompt a public response (from their side) about whats happened here. As stated earlier it's unlikley that they will post here to give their version of events, so I have tried to give an accurate account of whats happened, without sounding too one sided...

 

[2zeroalpha]

If the car has been returned to standard and the relay replaced so the car would run, can they still reposes the car? Just thought that as there would be no sign of modifications then they would be hard pushed to prove that you have broken the T & C's of the finance agreement!

Apart from the statements of all the employees at the dealership, not sure that one would float to be honest
Although offering to return it to standard to avoid repossession might.

 

[Mr Cellotape]

Hopefully, by involving the media, it will prompt a public response (from their side) about whats happened here. As stated earlier it's unlikley that they will post here to give their version of events, so I have tried to give an accurate account of whats happened, without sounding too one sided...

Glad you have tried to give an accurate account and in all fairness I think you are dealing with this far better than many of us would have done.

 

[Fl@pper]

Hopefully, by involving the media, it will prompt a public response

risky move so be prepared for it make things better or possibly i fear worse

 

[RCS2K4]

Glad you have tried to give an accurate account and in all fairness I think you are dealing with this far better than many of us would have done.

I'm actually really ****** off. I cant say what I really think here, as we need to keep this forum family safe

 

[Pummy]

Although offering to return it to standard to avoid repossession might.

This is actually a very good idea if you still wanted to keep the car. You would keep the transport to work, not have to worry about the shortfall between carvalue and outstanding finance, and you still get to keep the go faster bits.

This is assuming SEAT UK have not taken posession of the car to examine it for themselves to ensure the car is not worthless due to the perceived tampering.

 

[SpursMadDave]

Can't see that involving the media will help very much, yes it sucks but at the end of the day you modified a car that you didn't own and which the terms and conditions of the loan agreement forbid. It may very well help people in the future but all I think it will do for yourself is make Seat dig their heels in even more. If I were in your position I would find someone that you can talk to at Seat (If you haven't already) and try and get them on your side, convince them that you will do everything you can to sort the situation out without causing any more expense. Or just go to the press and get ready to lose £3-4k on principal. It's all very well people on here getting irate on your behalf but it isn't their money or car.
Anyway for what it's worth I hope it goes well for you whatever you choose to do, but remember that at the end of the day you chose to do something that quite clearly was a breach of contract, and unfortunately even if you prove that the modifications didn't cause the problem the fact remains you still modified the car when you shouldn't have done.

 

[P0LKR]

Can't see that involving the media will help very much, yes it sucks but at the end of the day you modified a car that you didn't own and which the terms and conditions of the loan agreement forbid. It may very well help people in the future but all I think it will do for yourself is make Seat dig their heels in even more. If I were in your position I would find someone that you can talk to at Seat (If you haven't already) and try and get them on your side, convince them that you will do everything you can to sort the situation out without causing any more expense. Or just go to the press and get ready to lose £3-4k on principal. It's all very well people on here getting irate on your behalf but it isn't their money or car.
Anyway for what it's worth I hope it goes well for you whatever you choose to do, but remember that at the end of the day you chose to do something that quite clearly was a breach of contract, and unfortunately even if you prove that the modifications didn't cause the problem the fact remains you still modified the car when you shouldn't have done.

Agree. I still want RCS to go to autoexpress just to embarrass Seat's lack of customer service and their feck wit attitude but if RCS wants to keep SEAT on side then the media should be avoided.

 

[Poverty]

at the most seat should have insisted that the car returns to standard. Not demand it back or full payment in 28 days!

 

[SpursMadDave]

at the most seat should have insisted that the car returns to standard. Not demand it back or full payment in 28 days!

Oh yeah, I never said it wasn't an over reaction, but unfortunately if they dig their heels in very little you can do...