My list so far:
- Drivers side window had big scratch on it (£not sure am gonna estimate £100)
- Rear tyres were bald on the test drive :S (£380)
- Engine bay sound deadning clips keep popping out (£16)
- Engine cover managed to shear off one of the mounts (£23)
- New fuel filter and pump (still makes whistling noise when i accelerate, according to them its totally normal??) (£300)
- Cleaned exhaust centre and back box out (£60 labour)
- Still have strange rattle behind dash (£60 labour to tell me they cant find it)
- Passenger side rear speaker blown (£46)
- Boot lining replaced (£25)
- Came back from having a few of these items repaired, with a hairline scratch on drivers door ( still under discussion as to which department is gonna pay for it)
So total under warranty with VAT and labour is probably around £2k
Considering i bought it in May and its been in and out of their service centre ever since. I love my car and i wouldnt give it up. But it makes you wonder how they can charge all that money for a car which has serious faults with it. My dealership has been ok, the guy who i bought the car from has been great actually. Always tries to get me a courtesy car while mine is booked in. But i've had so many arguments with the service centre now, that i just take my car to dealer, get my courtesy car and he takes it the half mile down road to SC.
Its got to the point where i'm not far from punching the 'Chief tecchie' right in the gob lol Each time he makes me feel as if i'm being an inconvenience to his daily routine. HELLO!! fix it 1st time and i wouldn't have to keep coming back! O and while were at it, if i leave my car with you with half tank of fuel, to take on a test drive to find said fault, I would like to see my car come back with at least a quarter! Last time they had it, it was telling me i had 0 miles left!!!! luckily theres a petrol station close by.
Nowadays (with the obvious few exceptions) i find that service centres of all manufacturers train the service techs to be fitters, not mechanics. They dont understand how the things work, all they do is bring car in, plug into computer, then read off faults. Instead of reading the job sheet, taking each fault and using knowledge and instinct to try and cure it.
If someone comes to me with a
problem on their car (i'm not a mechanic but i'm pretty good with engines etc, i wont touch mine though as theres too many sensors and other things to go wrong and thats what warranty is for :]) i always tend to have a few suggestions as to what it could be. If none of these are right, then maybe a diag. machine would come into play. What happened to 'old skool' mechanics who knew the ins and outs of how things are put together. And mechanics who did the job right, well, and 1st time round??
I am having the 'CUPRA'
badge put on my front bumper, and i've been told there will be no charge for this as i've had so much trouble with them. they have also offered to match the service price from the other Seat garage up the road. So theres 2 good points.... I suppose lol
Anyway rant over, thanks for letting me vent
