"Electric drive not working" on 2021 1.4 e-Hybrid

[Shoveitpusher]

They might not have the infrastructure available to become BCCs (battery care centres), they might not want to become BBCs or maybe they are but they only cater for their own brands, for instance, you won't get a VW only BCC repairing a Seat, Skoda Audi etc.

That is each dealerships choice, looking at the few comments on this and similar posts suggests it’s an opportunity. I would point out I found 3 independent battery repairers in the same area.
Part of the issue is oems haven’t pushed for joint repair centres, there is no reason why there can’t be a vag repair centre, the powertrain is pretty much the same. The workshop mine is at has 2 big vag dealerships where the seat dealership is that couldn’t fix mine.

 

[James_R]

The MQB hybrid (Golf, Leon, Octavia, A3 etc) and MEB EV (ID.3/4/5/7, Born, Enyaq, Q4) platforms are the same right across the board.

There's a significant investment required from each franchise required to gain BCC status and the site would need to already sell/repair whichever brands they wanted to offer BCC services for.

I know of very few sites that cater for all the VWG brands in-house, I think there was one in Wales, but they decided to ditch the less favourable brands.

Independent battery centres aren't bound by the same restrictions dealers are. There's nothing stopping a business from taking batteries out and opening them up.

I did my IMI HVT training on a Prius, it was very basic training to gain a level 3 qualification, as is the system the Prius uses. You can take the battery out in 15 minutes without any specialist equipment.

 

[eddie_gordo]

Quick update on this - just got a call from JCB Group, they were able to check the car and it has been diagnosed. The faulty part is the High Voltage PTC Heater. They've ordered the part and it should be delivered in a couple of days, then they need to replace it.

This is covered under the warranty. I'm actually abroad until the end of the month for the holidays, so hopefully it will all be sorted and ready for me to pick the car up once I'm back in the UK

 

[Shoveitpusher]

Quick update on this - just got a call from JCB Group, they were able to check the car and it has been diagnosed. The faulty part is the High Voltage PTC Heater. They've ordered the part and it should be delivered in a couple of days, then they need to replace it.

This is covered under the warranty. I'm actually abroad until the end of the month for the holidays, so hopefully it will all be sorted and ready for me to pick the car up once I'm back in the UK

Sounds like good news

 

[eddie_gordo]

Sounds like good news

Indeed! I will be fully relieved once I have the car back with the issues sorted but it's looking promising for now