I have never heard anything good about Kwik Fit. Ever.
A friend of mine 'tested' our local Kwik Fit a few years back and put brand new pads on his car, and also had 4 identical tyres all round. He took the car to Kwik Fit to get them to change the pads 'as they are worn' and acted like he knew nothing about cars.
When he picked the car up they had replaced the new pads with old, worn down ones and they had also changed one of his front tyres to a very low tread and a completely different make.
Needless to say he pretty much ripped them a new one.
I'm not paid by KwikFit or anything, but that tale if its true means that that branch of KwikFit have a bandit working in it and needs reported to somewhere. I don't tend to use places like KwikFit as I do my own
servicing and tyre sourcing and try to support independent tyre places, but, I did once take my daughter's late 6K
Ibiza in to get tracking checked due to crap tyres wearing unevenly (car just bought secondhand), went back an hour later to get told, "we did not check the toeing as after we gave it an initial once over we discovered that that car has a camber setting issue" - now that was KwikFit being truthful - pity I had not spotted that before giving them the car.
Seat dealer did a four wheel alignment, this misalignment would have been due to the car being kerbed in its previous life - that model had the "camber" adjusting bolts on the hub/strut.
I tend to find that generally, people that get problems using KwikFit, are either tight when it comes to running their cars or have little or no mechanical knowledge, so expect that paying someone roughly £15 an hour is smarter than paying the £85+ an hour at a
dealership. You know what they say "there are no free lunches" - and its not just happening in the car fixing trade.