Auto Windscreens?

[JACUPRA280]

Anybody had dealings with https://www.autowindscreens.co.uk/? They're my insurer's authorised repairer.

Need to get a new windscreen, scratched mine.

 

[lil3520]

Used them about 6 yrs. Very good.got one same as newer models with tint etc in front of rear view mirror.
Well pleased.
Had it done in Warwickshire.

Andy

 

[RUM4MO]

I suppose most of us use the one the insurer wants us to use and save money, I had trouble with that company, my daughter got a chipped "plugged" about 4 years ago and it started to open out a bit, unfortunately my insurer has moved to a similarish named windscreen company, so I needed to pay again as the insurer's terms had changed from "free chip repair" to "£25 if it is possible to repair" - when I approached the original windscreen company and asked for help they said "sorry,we would repair it, but we have replaced our business management tool so we have dumped all our records" - I came back with "I'll send you a copy of the original work done sheet" - to which they replied - "these numbers would not mean anything to us now!" - nice work if you can get it, change business management tools every few years and walk away from trouble - now who lets them do that?

The biggest bit of that job - operating walking all round the car taking notes and measuring tyre tread depths - idiots?

Edit:- warning, taken off topic - sorry just had to do it!

 

[concerned cat]

Will it affect your NCB? I had a windscreen replaced on my 325 touring a few years ago. Chatting to the chap (National Windscreens IIRC) he said they were only £60 fitted.

 

[JACUPRA280]

Will it affect your NCB? I had a windscreen replaced on my 325 touring a few years ago. Chatting to the chap (National Windscreens IIRC) he said they were only £60 fitted.

Doesn't affect my NCB whatsoever. There is an £80 excess though.

 

[concerned cat]

Well, it was a few years ago so rates may have gone up, maybe not. I'd certainly ask the question.