Hi Guys,
I received the recall letter in May 22 and rang up my local dealership and after quite a lot of back and forth from my dealership and Seat customer services, I managed to get added to the list to get it sorted.
After nothing since then, I received a phone call saying that I was able to now book in, now this is where I’m looking for advice and opinions please!
The dealership that rang me was one of the specialist centres that are dealing with the recalls and not my closest one. They said that when the day came for the car to have the work done, I would have to take my car to them myself, this centre is over 2 hours away from my house and pick the courtesy car up while mine was with them and then return to collect my car once the work had been carried out resulting in roughly a 300mile total trip. They said they couldn’t put the car on the back of a transporter like my local dealership have said would happen because they “don’t do it”.
Have any of you that have already had the recall done had to do this? If so, did Seat offer anything in the way of reimbursement for petrol/inconvenience because for arguments sake it could be looking at around £40 petrol in my car and then roughly the same cost in the courtesy car.
Thanks!
I received the recall letter in May 22 and rang up my local dealership and after quite a lot of back and forth from my dealership and Seat customer services, I managed to get added to the list to get it sorted.
After nothing since then, I received a phone call saying that I was able to now book in, now this is where I’m looking for advice and opinions please!
The dealership that rang me was one of the specialist centres that are dealing with the recalls and not my closest one. They said that when the day came for the car to have the work done, I would have to take my car to them myself, this centre is over 2 hours away from my house and pick the courtesy car up while mine was with them and then return to collect my car once the work had been carried out resulting in roughly a 300mile total trip. They said they couldn’t put the car on the back of a transporter like my local dealership have said would happen because they “don’t do it”.
Have any of you that have already had the recall done had to do this? If so, did Seat offer anything in the way of reimbursement for petrol/inconvenience because for arguments sake it could be looking at around £40 petrol in my car and then roughly the same cost in the courtesy car.
Thanks!
