Cupra Connect prematurely expired

[LetsForment]

Hi,

In Jan this year I renewed for a test, paid the £59 - and the connect app worked fine till the 29th of April. Something happened on the 30 th and the car data stopped updating. Now the phone app tells me that the subscription head expired.

Only noticed it a week ago tracking down why my electric cost was high for the last week. Turns out the car isn't being controlled by the octopus side because they too can't see the car online.

Trying to chase this down with cupra, but just wondering if anyone else has had this problem?

 

[Tell]

Reckon that's one for customer services at Cupra. Have you got the little Octopus box

Meet the Octopus Home Mini | Octopus Energy

The Octopus Home Mini is a brand new, cutting-edge bit of tech that makes understanding your energy usage easier than ever before.

octopus.energy

That feeds the real time data into the Octopus app. Gets rid of the delay of consumption and the meter sending the data to their systems a day or so, so you can audit yourself what's going on rather than wait in real time. Don't have an EV but solar so can check what's happen more timely.