Yeah there is a lot of misinformation flying around.
Not sure we can spec the heat pump over here, its not on the configurator, or at least not for the VZ extreme.
Yea this is another big misconception people also have, thinking you have to use the configurator. The UK has heat pump option too but it's not available when you use the configurator (neither is it in Finland), you have to put an order through your local dealer. Pricing and options and such be found here: https://www.cupraofficial.co.uk/price-lists/cupra-raval
It's a £800 extra. (would have looked better if this was included by default but VAG group doesn't seem to be too fussed about heat pumps in general...)