Did you also pay no VAT on the options?
I ask because the dealer we bought from charged us VAT on the options "by mistake". VAT on Climate, Bluetooth, Metallic Paint and 17" Wheels a total of £166.06 overcharged. We were told in the showroom they couldn't confirm if the car was available (it had been ordered by another dealer). They confirmed by telephone that it was and quoted only the total cost over the telephone.
We have to accept that this was a genuine mistake by the dealer but if we hadn't checked every detail ourselves we would have been overcharged.
We had the error corrected by telephone before the vehicle order form had been posted to us. There might not have been a record that the mistake had occured but when we received the finance documents 10 days later they had not been amended and still showed the overcharging by the VAT amount.
We have received disgraceful service throughout from the dealership and had to complain to both the sales manager and the business manager about the service.
Perhaps this was a one-off mistake by one dealer but you might want to check your paperwork to make sure you didn't pay VAT on your options.
I ask because the dealer we bought from charged us VAT on the options "by mistake". VAT on Climate, Bluetooth, Metallic Paint and 17" Wheels a total of £166.06 overcharged. We were told in the showroom they couldn't confirm if the car was available (it had been ordered by another dealer). They confirmed by telephone that it was and quoted only the total cost over the telephone.
We have to accept that this was a genuine mistake by the dealer but if we hadn't checked every detail ourselves we would have been overcharged.
We had the error corrected by telephone before the vehicle order form had been posted to us. There might not have been a record that the mistake had occured but when we received the finance documents 10 days later they had not been amended and still showed the overcharging by the VAT amount.
We have received disgraceful service throughout from the dealership and had to complain to both the sales manager and the business manager about the service.
Perhaps this was a one-off mistake by one dealer but you might want to check your paperwork to make sure you didn't pay VAT on your options.