Failure to charge.

[cdgolf4]

3 weeks ago while on holiday in Northumberland, my Tavascan V2 failed to charge at 3 different chargering stations, AC and DC. The vehicle was taken into a local dealership to resolve the issue. it's still there with no solution in sight. Has anyone had similar issues? Communications from the dealership have been non existence so frustrating on both counts.

 

[Tell]

Well there has been this talked about:

Tavascan, octopus intelligent and ohme pro issues.

Hi all, Hoping someone here can help before I lose my mind. I’ve got a Cupra Tavascan and an Ohme Pro charger, set up on the Octopus Intelligent tariff. Everything seems to work initially — I’ve connected the Ohme app to Octopus, it updates the schedule correctly, and charging starts as...

www.seatcupra.net

 

[James_R]

3 weeks ago while on holiday in Northumberland, my Tavascan V2 failed to charge at 3 different chargering stations, AC and DC. The vehicle was taken into a local dealership to resolve the issue. it's still there with no solution in sight. Has anyone had similar issues? Communications from the dealership have been non existence so frustrating on both counts.

Has it had the headlight software update carried out recently?

 

[cdgolf4]

Yes, around 4weeks before the charging issue.

 

[James_R]

Have a look in your charge settings in the car and see if any of the options are unavailable.

 

[cdgolf4]

Unfortunately I cant,as the car is at a dealership in Newcastle. From what I recall, all the charge settings were normal and available.

 

[Tell]

Home charging where there have been issues reported on the board where the app, the car and the charger don't talk to each other, so either it gets no charge or a partial charge by morning. That one comes down to standards.

Await to see what your dealer says.

 

[SRGTD]

Home charging where there have been issues reported on the board where the app, the car and the charger don't talk to each other, so either it gets no charge or a partial charge by morning. That one comes down to standards.

Await to see what your dealer says.

Agree, it does seem to come down to standards - I’ve seen the issue of the charger, app and car not ‘talking’ to one another also discussed on non-VAG forums so this non-communication issue isn’t just a Tavascan or Cupra thing.