After nearly 5 years of ownership, it was time to say farewell to the Cupra this weekend.After owning 9 x VAG cars on the bounce, and more in the immediate family we no longer own a single one.
Generally, it was a great car, and due to Covid/supply issues, the depreciation has been exceptional, albeit in isolation when you consider the price of the new car to replace.
A great spec in standard guise, and despite the initial scare of the change to Copper decals whilst on factory back order, I actually liked them in the end.
However, my reason to change from VAG (Audi excluded) is the Customer experience when things go wrong. I can't fault the staff in my local dealer; their hands are tied by the system.
Poor reliability, spares on back order, inefficient/time taken to accept a warranty claim (and normally as a consumer I had to use my engineering knowledge to fight the original decision made by the system!), a system where I have to take the car to dealer to inspect and then take it back again for repair when the spare is finally available.
I thank my lucky stars that I took out the extended warranty on this car!
I have a few parts that I've removed, that I will clean up and put of the 'for sale' thread. Although I will probably keep the VCDS in case I have a change of heart...
It's been great being a member of the forum, and will probably continue to lurk on here occasionally and help where I can.
Generally, it was a great car, and due to Covid/supply issues, the depreciation has been exceptional, albeit in isolation when you consider the price of the new car to replace.
A great spec in standard guise, and despite the initial scare of the change to Copper decals whilst on factory back order, I actually liked them in the end.
However, my reason to change from VAG (Audi excluded) is the Customer experience when things go wrong. I can't fault the staff in my local dealer; their hands are tied by the system.
Poor reliability, spares on back order, inefficient/time taken to accept a warranty claim (and normally as a consumer I had to use my engineering knowledge to fight the original decision made by the system!), a system where I have to take the car to dealer to inspect and then take it back again for repair when the spare is finally available.
I thank my lucky stars that I took out the extended warranty on this car!
I have a few parts that I've removed, that I will clean up and put of the 'for sale' thread. Although I will probably keep the VCDS in case I have a change of heart...
It's been great being a member of the forum, and will probably continue to lurk on here occasionally and help where I can.
