Not got it myself but after my sister's A Class was written off while it was parked up, only having it about 5 months.
Insurer offered her £17.5k, she had gap with ALA think she paid about £120 at the time.
Think dealer was offering it for about £4/500 at the time.
They paid out return to invoice £21.5k no hassle shortly after her insurance payout.
So can vouch first hand for good service and process of claims