Sat-nav not storing addresses

[Ed Morris]

Hi there, newbe here, I have a 21 plate Formentor V1 e-hybrid and recently my sat nav will not store any address, when the engine is switched off it deletes stored address and recent destinations, it was OK at the start but after a month or so it has started doing this. Has anyone else experienced this?

 

[fpdoc0697]

Hi there, newbe here, I have a 21 plate Formentor V1 e-hybrid and recently my sat nav will not store any address, when the engine is switched off it deletes stored address and recent destinations, it was OK at the start but after a month or so it has started doing this. Has anyone else experienced this?

To be honest the sat nav system isn’t that great. I’d recommend just using Apple CarPlay or android auto with google maps. It’s better than any cars navigation system

 

[Agnes.Surrey]

Was there any update applied, before it stopped working?

 

[Deleted member 131219]

To be honest the sat nav system isn’t that great. I’d recommend just using Apple CarPlay or android auto with google maps. It’s better than any cars navigation system

Totally agree. I’m puzzled why manufacturers still bother developing native apps when all they need do is install Carplay and Android Auto.

 

[Tell]

They do work better if factory fitted, integrates into the technology of the car and don't jump streets as handheld devices do. Mib3 suffers the same issue of the latest generation of the software in the car, so it seems, not fully tested. Just poorly designed. Google and Waze maps can be rubbish at times, poorly validated, missing estates, and showing builders roads which is a sin unless you drive a bulldozer. Just dont follow one .

 

[Scoobystig]

I beg to differ, unfortunately the car has overriding power over googles maps

https://www.seatcupra.net/forums/threads/sat-nav-it’s-crazy.467015/#post-4984884

 

[Tell]

I beg to differ, unfortunately the car has overriding power over googles maps

https://www.seatcupra.net/forums/threads/sat-nav-it’s-crazy.467015/#post-4984884

Well there are issues with the Mib3 infotainment so perhaps nothing surprises. Mib2 high is rock solid whilst adjoints to the system just show where the phone thinks it is. Mib2 high goes thru a learning process to match the car to the road. You see that after you have been messing with the software, it resets the calibration, after you take it for a drive it recalibrates itself. Don't think Mib2 standard does that, often tells you to turn off a roundabout after you have done it, although that could be inaccurate TomTom maps on Mib2 standard verses the Here Maps one on Mib2 High.

Pass on why it's plonking your Apple navigation off map whilst connected. Feels like you are loosing some of the navigation signal of the phone whilst connected so you see that error, why I don't like external navigation in towns since the accuracy of GPS bounces about. The internal car ones don't since they are tethered to the road until you hit a bit of undigitised road and they have to relock back via the calibration, least in mib2 high.

If you got one of those apps on your Apple phone like the Android GPS Test and GPS Info... suspect you are looking at less satellites so it pushing you off map... quite a way thou .

Example output indoors with those apps... reckon you need something similar on your Apple to study whether you are getting a signal loss plugged in and not plugged. That would isolate whether the phone is getting a poorer signal in situ when connected v not.

 

[Deleted member 131219]

If you were to set the infotainement sytem to maximum privacy setting, would that stop the car's GPS from overriding the phone GPS?

 

[Tell]

I would not think it's that clever. The privacy setting is to stop the cars details being shared with VAG services. CarPlay uses the phones GPS I'm sure like Android Auto it just projects the screen onto the car's system. Saying that being burried down in the car the signal will be weaker unless it jumps... They do, do that around the cars charger mat on the cellophone signal. Hence why I was saying test the signal strength and number of locked on satellites on the phone. This is the other thread I was being sucked into.

Unfortunately mib3 is a retrograde step to mib2 high... hopefully it will be relaunched so it works a lot like mib2 with connected services attached. I'm very happy with mib2 high, mib2 standard isn't so bad. Have to flaff about with six monthly updates that Seat thinks you dont need since they never got their act together... too easy to say, "Use your phone" by dealers... stock answer. You won't get mib3 map updates if you dont subscribe beyond the one year period. That charging model has been put in across all VAG West European vehicles now.

 

[Stebb]

Hi.
I have this issue with my Cupra Leon eHybrid : it refuses to retain the Favourites info after a power down.
I can set Home and Destinations, I've set Learning to ON and gone in via initial setup and the Favourites settings on the Nav, but as soon as I get out of the car and lock the doors, it loses everything. Dealer has just (04/11/21) done an update to software to 1803 but no change.

I'm also curious as to why my Maps remain on 20.3 (car is July 2021) and although definately connected over the air there have been no updates (I've installed Alexa to prove it).
There are other issues - if I enter a postcode into search, on the odd times the info is resolved it shows a grid reference and not an address: if I enter the postal code for a friends address in Germany it takes me straight to his street address.

My previous car, a 2019 Ateca, had none of these issues. This Leon was also OK for the first coupl eof weeks - its like a BIOS battery has gone flat.

 

[Tell]

There was a problem with the maps in earlier versions of the map file which took you to off road grid points based on a UK postcode. This went away with a map update. Think you still have this issue due to your old map file. Get the update going thru for the map file and that issue should go away.

Pass on your other issues on favourites and destinations. Hopefully someone will tell you how to do a map update. There were issues with people hiding themselves behind privacy settings, not a good idea for updates. There were flat earth people around who probably also don't get jabbed that were claiming all issues went away if you went dark . Maybe if privacy is set you dont see favourites and destinations since its a connected car ?. I don't have mib3.

 

[Stebb]

That would make sense @Tell if a map update will fix it. I've found on the SEAT website a 28GB download file (.tar?) for all of Europe maps, according to the website I plug it in and wait, possibly for days! Maybe someone can help - is that it? If it takes that long I can understand why a) nothing has happened OTA since I got the car and b) why the dealer didn't do it when the updated the software to 1803 last week (although not an excuse - it was pointed out to them).

I've got the lowest privacy settings on the car precisely for the reasons mentioned - I want to use the on-line connectivity even if it just means I can turn my outside house lights on via Alexa before I get home! Lol, and I get my booster jab on Friday......

 

[Tell]

The tar file, the story goes the firmware is fixed so in West Europe (us) you can't update for free through that route. I had encouraged people to try it, subsequently read on a Skoda board you couldn't. East Europe is suppose to be fine via that route. Happy to be proved wrong. I don't think anyone has worked out a way of doing it without the annual subscription for the maps.

You get your free years subscription then have to pay. You subscribe to connect service + cube ?. Where I bow out and try to summoned @dan555 who is more knowledge than me on mib3. There are things you can do on your home WiFi without one of the licenses. If you are fully licensed for the complete functionality then there is probably something that just needs to be toggled. I'm sure others in here will plough in or wait for Dan.

 

[dan555]

You get a year's free of seat connect.
The Cubic telecom is for in car WiFi, Internet radio, which is a separate subscription.
You can use both in car WiFi and Internet radio without a cubic subscription, creating a WiFi hotspot with your phone and connecting MIB to that ( or your home WiFi if you only want those features in the driveway)

I have found that system and map updates can happen without a cubic telecom subscription, I believe they are downloaded through the seat connect subscription.

OTA Map updates I believe aren't downloaded in one large 28GB chunk, there downloaded partially as you use navigation. For example you may not have a full street level map of France until you set your navigation to an address in France. To try and force a map update I normally set my navigation to a random address in the UK, and do this a few days in a row, sometimes it works sometimes it doesn't.

 

[Stebb]

OK. So I've got the Seat/Cupra Connect all working - Cubic hasn't come up with anything to indicate I'm connected in any way and takes me to 'pay here' screen if I investigate. I'd wondered if that was for the SOS button too though (which is active).
I've taken the car from here (mid-Wales) to the North East of Engand several times, and to Worcester even more times, using the SatNav each time, but no updates so far (stuck on 20.3). Maybe I'll try some further flung corners of the UK randomly. I wonder if the update version number doesn't refresh until its got all of it though, which will take months!

 

[Tell]

May be when you get your first segmrnt map upgrade thats when it changes. I seem to recall it's split into 60 segments or so (as per the fragments in that tar file). As you drive across Europe it updates what it requires. Live in a 4G not spot so it would never download anything on the drive (got fibre to the property now 1gb so not so bad, 0 on 4G). Anyhow that's how Dan forces an update by kidding it, it's going to drive some where.

 

[Stebb]

Do you reckon if I use the wifi to the house then, it will be encouraged to update - not even 4G on the drive here, only LTE.
I've popped in a Portsmouth address to see if it'll look there....

 

[Tell]

You could try.

 

[dan555]

Cubic Telecom in the UK uses the EE phone network

 

[Stebb]

WiFi connected - sitting on the drive now with a tour of GB in the Improbability Drive......
Lets see what happens!
My phone is on EE, still only gets LTE 'round here tho.