mliley01

Active Member
Nov 26, 2006
57
0
Solihull
Got my Leon FR TDI from Colliers Seat in Birmingham 6 weeks ago... but not until I'd had the normal problems with a specific salesperson, who not suprisingly has been sacked since... (not related to my sale I might add!!)

I was promised the car in the showroom, a good discount, and a healthy px for my LHD Audi TT.. and on the back of this I signed the forms and left the deposit. A while later, the same dealer called me and told me that his dealer had not realised the audi was LHD, and then knocked £2000 off the value of the px !!! I argued that it had been done and signed, but they hadnt signed anything, just me. Eventually got the price back to only 700 less than the original price, and got a slightly bigger discount. I was then promised the car on a specific day as I had a cherished plate transfer going through too.
I heard nothing from the salesman again, even though he had promised to call, and the next thing I heard was from my finance company asking why the VIN had been changed on the agreement! I had no idea, but the dealers told me that I had been sold a car that had already been sold!!!! My new one would take 2 weeks longer, and the original salesman had vanished and noone knew where he was, leaving all of his customers in the lurch.
I was close to cancelling the whole deal, but didnt (thankfully, as I love the FR).
The other staff at the dealers were very good and extremely helpful... (shame I picked Nabeel)... the handover was good and the car is great.

Just thought I'd share this, just in case Nabeel turns up at another dealers !!!!!
 
Think I might have run into him when I was looking for my Cupra, was about to buy a cupra R they had on display but he was so arsey and arrognant that I took my business elsewhere and got a better deal on a cupra. Might never set foot inside colliers because of him.
 
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funny you all say that about him... i bought my leon fr off him in april and he was really helpful good .. etc had no probs with either my part exchange which was a grand jeep cherokke or the new car...:blink:
 
mind you, they DO turn over some staff down there,.. 1st 'Biza I bought, got the test drive.. more or less signed and sealed the deal with a guy called 'Mike' i believe.. tall fella blond hair.. went back during the week, he'd gone!! ended up dealing with a bird... when I got the 2nd 'Biza,.. it was Nabeel and I had to go over the car with a fine toothed comb to make sure it was ok. (missing ashtray, lighter)got those while I was there :)
 
By the way... to stick to forum rules, this was a personnal opinion about the level of service I received at my local dealers... not a 'witch hunt' towards Nabeel... ;)

The other staff were very good, especially Gary who took over my sale..