As you say, it was up after a few days. Although my note to SEAT was acknowledged, I have still not had a reply or comment. However, Since it has been back on-line, I have had constant difficulties in getting it to connect. It is still not right. Perhaps somewhere there is guide
for 'CONNECT' as the few pages in the manual are hardly adequate
I do not believe that SEAT were unaware. It is noticable that since it has been back on line, the the current version is now 1.9.1 ( previous to the downtime, it was 1.9.0 or 1.90) so it has been upgraded (?) to a new version.
I have had my SEAT Ibiza
( and Seat Connect) for 3 weeks. Potentially Connect is a good system, but it has been very badly created and needs a great deal more work to make it better (and faster). I see that it will cost £130 to keep it after the first 12months. At the moment I wouldnt think of keeping it if Seat PAID ME £130 to do so