Cupra Connect App not working
- Thread starter barqqsanu
- Start date
Yep, here's the Cupra Connect guys response just this morning:
Hello Dave, |
Thank you for your message. Sadly, we are facing with an unplanned outage. Our technical department informed about the issue, and they are already working on solution. We kindly ask you to be patient, and try to log in later again. Sorry for the inconvenience, have a nice day. If you have any further questions, please do not hesitate to contact us. Please make a note of your case number 0001569709. |
Yours sincerely, |
Your CUPRA Team |
No indication from the app that you need to update
. Had a look following your post Spivvy and yes I've managed to update and it's working, well sort of 
. Car is outside & locked etc. Look at this:
Last edited:
Pull down and hold for a couple of seconds and it refreshes data. Usually fixes dodgy data but can take a minute or two.
Yeah, tried that still showing errors. It's a pita but I'm used to it tbh. It'll report correctly in the morning probably. As long as I can sort my charging schedules etc. I'm happy 
.
Maybe they'll get round to doing a major update to version 2.0 (this is a minor one from 1.9.0 to 1.9.2). Thing is I probably won't have the car in 5 years time.
. Maybe they'll get round to doing a major update to version 2.0 (this is a minor one from 1.9.0 to 1.9.2). Thing is I probably won't have the car in 5 years time
.
What have they done to this app?
On my iPhone I’m logged in and it’s as above (showing Unlocked when locked but the doors and windows do show correctly closed). The rest of the app appears OK (but I don’t use it for scheduling charging).
On my iPad I can’t even login - ‘Sorry something went wrong’.
On my iPhone I’m logged in and it’s as above (showing Unlocked when locked but the doors and windows do show correctly closed). The rest of the app appears OK (but I don’t use it for scheduling charging).
On my iPad I can’t even login - ‘Sorry something went wrong’.
And as if by magic (or spookily someone’s watching), now it’s fixed and working properly on both devices….
Figure I would resurrect this thread as my app has not worked for the last 4 days, anyone else experiencing this problem the app gets to "connecting" then crashes. I've rebooted the phone but still the same, wifi strength is 132mb so that ok looks like I might need to delete and re install which is a pain.
I had the same problem yesterday. Reinstalled the app and it allowed me to try and login but still crashed. Seems like it is resolved today as back working as normal so think may have been as issue App side and not with my phone.
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Having read Villabrands reply I was hopeful for a few seconds, then the app crashed at the same point of loading. Just renewed as well.
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