What I really don't like is the current trend of the 'stuck on the dash like an afterthought' tablet style infotainment systems that all manufacturers seem to be doing now - and putting stuff like heater controls on it is a really stupid and potentially dangerous idea. At least with buttons and levers you can feel for them without taking your eyes off the road.
I get that completely. It's not like infotainment screens are going anywhere - they're here to stay. But on many cars, even upmarket German models, the screen looks like an Android tablet glued to the dash. I like that on my Mk 3 Leon, the screen is integrated into the dash. I don't think I'm going to like the mk 4 arrangement.
What you need to understand is that they are not doing this to improve the car. They are doing it because it is cheaper!
I have come to this conclusion also. It is amazing the lengths they go to to save a few cents on a switch or a knob or a potentiometer. A touch screen to control audio volume or heating is beyond the pale. It's just not convenient. I was in a rental Renault Captur recently and the volume control was a rocker switch instead of a knob. Horrible! But it must save them 50c per unit or something.