audi270
Guest
I thought i would share with everyone my experiences with the company westec in newport southwales.
It all started when i first my got my cherished audi s3 about a year and half ago. i paid them a visit as they are local to see what they do, they said they were audi and vag specialists. about a week later i had problems with my car not starting so i thought they are probably the best so i took it to them. everything was fine they said they needed the car for about 2 weeks and it will be sorted so i thought no problem. now 1 month passes by and my car hasnt even been touched and they kept making excuses saying theyre waiting for parts etc. then another week later i thought id go there to see how things are. as i turn up i see my car has been vandalised and been broken into, wheels are missing window smashed and much more. i spoke to them and they tell me theyve had a break in and acted like theyve been trying to get hold of me i was pissed as i only just paid 10 grand for an immaculate car. they said they would recover everything and sort it out fairenough. then another month goes by and eventually i get the car back but to cut it short lots of bullshit in between saying this and that was wrong with turbo engine etc. i then paid them and left.
now a few months ago in easter i took my car there had no choice because there was a slight ticking noise on acceleration happening they said no problem its the exhaust gaskets i thought ok sort it out ill be back. i come back and the idiots have managed to snap the bolts and say ill have to leave it over easter i was pissed again as i needed the car but oh well. a week goes by now 2 weeks later i go there and now they tell me my turbo was knackered which was bull because i can work on cars myself and know it was fine. i realised they were trying to rip me off just like they do to plenty of others who go there by talking crap. i told them put the car back together and il pay u and take it away. instead they refused to put it back together and said just take it away with driveshaft, exhausts, turbo off. i had plenty of attitude off them and words when im just a customer who went for a service trust me i was mad felt like doing a lot of things i know plenty of ppl but stayed calm so i left an towed the car away.
The car has been fixed now by a licensed technician by vw/audi over a month ago and is running perfect. this is what i was told the original ticking i had was just the timing belt tensioner damper. the damage caused by wetec was the following they snapped the exhaust manifolt bolts, turbo bolts and thread also damaged turbo return oil pipe. i was told by vw/audi whoever worked on the car did not know what they were doing and ruined everthing for no reason. the reason they originally told me my turbo was knackered was so i pay for a new one because they ruined the threads where the bolts go.
now i really look after all my cars as im an enthusiast and i would never recommend anyone to go there as they have had other customers cars broken into and ripped plenty of ppl off i have heard.
sorry for the long post i thought id post this as i know everyone here look after there cars. Their address is:
Westec Performance
Unit 10 Leeway Court
Leeway Industrial Estate
Newport
Gwent
NP19 4SJ
It all started when i first my got my cherished audi s3 about a year and half ago. i paid them a visit as they are local to see what they do, they said they were audi and vag specialists. about a week later i had problems with my car not starting so i thought they are probably the best so i took it to them. everything was fine they said they needed the car for about 2 weeks and it will be sorted so i thought no problem. now 1 month passes by and my car hasnt even been touched and they kept making excuses saying theyre waiting for parts etc. then another week later i thought id go there to see how things are. as i turn up i see my car has been vandalised and been broken into, wheels are missing window smashed and much more. i spoke to them and they tell me theyve had a break in and acted like theyve been trying to get hold of me i was pissed as i only just paid 10 grand for an immaculate car. they said they would recover everything and sort it out fairenough. then another month goes by and eventually i get the car back but to cut it short lots of bullshit in between saying this and that was wrong with turbo engine etc. i then paid them and left.
now a few months ago in easter i took my car there had no choice because there was a slight ticking noise on acceleration happening they said no problem its the exhaust gaskets i thought ok sort it out ill be back. i come back and the idiots have managed to snap the bolts and say ill have to leave it over easter i was pissed again as i needed the car but oh well. a week goes by now 2 weeks later i go there and now they tell me my turbo was knackered which was bull because i can work on cars myself and know it was fine. i realised they were trying to rip me off just like they do to plenty of others who go there by talking crap. i told them put the car back together and il pay u and take it away. instead they refused to put it back together and said just take it away with driveshaft, exhausts, turbo off. i had plenty of attitude off them and words when im just a customer who went for a service trust me i was mad felt like doing a lot of things i know plenty of ppl but stayed calm so i left an towed the car away.
The car has been fixed now by a licensed technician by vw/audi over a month ago and is running perfect. this is what i was told the original ticking i had was just the timing belt tensioner damper. the damage caused by wetec was the following they snapped the exhaust manifolt bolts, turbo bolts and thread also damaged turbo return oil pipe. i was told by vw/audi whoever worked on the car did not know what they were doing and ruined everthing for no reason. the reason they originally told me my turbo was knackered was so i pay for a new one because they ruined the threads where the bolts go.
now i really look after all my cars as im an enthusiast and i would never recommend anyone to go there as they have had other customers cars broken into and ripped plenty of ppl off i have heard.
sorry for the long post i thought id post this as i know everyone here look after there cars. Their address is:
Westec Performance
Unit 10 Leeway Court
Leeway Industrial Estate
Newport
Gwent
NP19 4SJ
