Hello

[plumbrob]

Hello all new here just wanted to say hi, I recently bought a Seat Altea FR TDI with sports exhausts sun roof Xenons red and black leather interior and loads more other toys, happy as hell with the car apart from main dealer not supplying service history and spare key despite numerous promises from them over the last 8 weeks, any ideas on what to do or what action I should take, any help would be appreciated.... cheers Rob...

 

[Toxic]

you could try asking Seat UK to help, they may hold info on the Servicing of your car.

 

[pdh 14a]

Hi,nice sounding car! re the servicing and key,tell them they've got a week,or the car will be back for a full refund or your going to trading standards!
if its not as described your entitled to take it back (Or at least call thier bluff)

 

[plumbrob]

the saga continues

Hi all thankyou for your help/comments, me and the wife went down yesterday to the dealers and demanded an explanation while not giving him a chance to come up for air, needless to say I think he was quite embarrassed to see us turn up unanounced shouting the odds while he had customers on the forecourt and in the showroom, the outcome is they say they have lost the keys but will supply a new key and fob but will need the car for a day, as for the service history he is contacting all previous dealers who serviced it prior to buying it to verify and have the book re-stamped if he can not get hold of the original, I am giving them a week from the time they take our car in to supply keys and service history, already talked to trading standards who said the garage is in breech of the sale of goods act 1979 if they can not provide these items, apart from this love the car, will try and post photos of the fr red and black leather interior, as dealers had never seen this before and its not aftermarket either, hence why I don't want to get rid of the car as it has all the other extras apart from sat nav, a real beaut... cheers Rob...

 

[pdh 14a]

Excellent news! can't wait to see pics,use tinypic.com to host them!

 

[plumbrob]

Photos of my fr

Hi all just renemberd that ive put photos of my fr on tinypic
but must wait till the 15post have been met to link them to here,how can i direct peeps to my pictures other wise cheers all

 

[Viking]

How did you get on with the dealer supplying the new key?

 

[plumbrob]

The dealer sent out a mobile locksmith with laptop and spare key about a month ago that was one problem sorted as the first spare key they supplied was just a key with no fob and as they knew, the car has no door locks so this was totaly useless! unfortunatley ive had to get trading standards involved to get hold of the service history as the dealer gave me the run around with every excuse known to the trade. As of today I have been informed that the history is now in their hands waiting for my collection or they will deliver it to my address in person. Im not holding my breath as it may turn out to be another false promise. Maybe its time to name and shame the dealer, as it has now been 7 months i've been trying to get the service history out of them.

 

[Viking]

If you slow down with your answers you'll be up to 15 posts in no time. Answering my questions before I've asked them wastes an opportunity innit.

How come the car has no locks anyway?

 

[plumbrob]

Point taken . That is just how the car was supplied was told it was a demo thats why it has all the extras

 

[pdh 14a]

Start commenting on other threads! cant wait to see pics,sound sreally nice

 

[Viking]

Hmm, just been and checked and mine has locks. Maybe someone de locked it.

 

[plumbrob]

I did ask dealer about the locks and and told this was how it was .It was the same with the leather interior as this was not on there options list but its an original leather altea fr interior

 

[plumbrob]

Must say pdh thats a nice looking car . I wish I could take credit for my car but i was just lucky to find it as it was

 

[Viking]

Go on, give us a clue as to who the dealer is?

 

[plumbrob]

Without directly naming them I have just updated my location, HAHAHA!!!

 

[Viking]

So have you been down and collected the service history yet?

 

[plumbrob]

Tomorrow dinner time as long as its not raining to much as i will be on two wheels. Wife has the car more than me

 

[pdh 14a]

Must say pdh thats a nice looking car . I wish I could take credit for my car but i was just lucky to find it as it was

Thanks! you didn't need to comment on mine though lol

 

[plumbrob]

Well im almost there with my number of post's