Expected Delivery?

[DaFoot]

Should I expect my dealer to let me know when my order gets assigned a build week, when it gets to docks for shipping etc?

Just wondering how long after ordering I can expect to know when it will be build.

 

[morini]

Should I expect my dealer to let me know when my order gets assigned a build week, when it gets to docks for shipping etc?

Just wondering how long after ordering I can expect to know when it will be build.

I guess it depends on the dealer? The one we used for the latest car was OK, but I didn't get many updates. Usually get better info by phoning Seat customer care.

The Seat dealer network isn't great to be honest. Love the cars, but the dealers I've had contact with have all been pretty poor to deal with.

 

[simonali]

The tight old git in me would be holding off til Tuesday for a full 12 months tax. You'll be losing a whole 15 quids worth!

That is a good point, but I think I'll actually save money. Reason is that my insurance renewal was on the 16th of June and I'll be able to effectively change the car without any admin fees, as it's still just within the 14 day cooling off period. Might even get a slight refund, hopefully, as the Cupra is in a lower group!

 

[tommy918]

Has anybody else who has ordered the buckets being told they are full leather managed to get them for free i am in the process of arguing with seat over them as my car is ready to be collected now but i really dont want to be paying out for the buckets if there's a chance of getting them free

 

[leemac]

Has anybody else who has ordered the buckets being told they are full leather managed to get them for free i am in the process of arguing with seat over them as my car is ready to be collected now but i really dont want to be paying out for the buckets if there's a chance of getting them free

Just me so far, don't give up though they will buckle.
Is your dealer backing you up on this? Mine was fantastic.

 

[tommy918]

the dealer is the one dealing with seat uk at the moment he is waiting to hear back from them the he will call me tomorrow and there is no way i will budge an inch over this its there **** up not mine.

 

[marks_leon]

Personally I will raise my concern with Seat UK my self rather than getting the dealer involved, that way I will know whats happening, dealers can't update you on car builds so I don't hold no hope with an updated to a complaint.

 

[leemac]

the dealer is the one dealing with seat uk at the moment he is waiting to hear back from them the he will call me tomorrow and there is no way i will budge an inch over this its there **** up not mine.

Call customer care yourself, as soon as I intervened
they changed there stance.
Your dealer might not have your back.

 

[simonali]

Went to see my car this morning. Had this on the back...

 

[dieselface]

Kia sticker on the bumper.

 

[morini]

Went to see my car this morning. Had this on the back...

Looks :gay:

Only joking, I'm jealous.

 

[Seastormer]

Went to see my car this morning. Had this on the back...

Yeh mine has one too.

 

[A23_TSi]

Went to see my car this morning. Had this on the back...

So you went and took pics of the badge


Sent from my iPhone using Tapatalk

 

[simonali]

Obviously, that's how I got that photo of the badge.

 

[tommy918]

Great news got a call back from the dealer this morning he spoke to seat uk who will pay for the buckets seats this is a great result because i never wanted leather seats and have now saved £1200 and have buckets and a 280 badge

 

[leemac]

Great news got a call back from the dealer this morning he spoke to seat uk who will pay for the buckets seats this is a great result because i never wanted leather seats and have now saved £1200 and have buckets and a 280 badge

Nice work, I knew they would.

 

[simonali]

So you didn't want leather seats, but then complained that they weren't leather so that you ended up with exactly what you wanted for free?

 

[morini]

Lol. I thought exactly the same. Talk about falling in sh1t and coming up smelling of roses

Anyway, nice one Tommy, that's a good result fella.

 

[tommy918]

Thats pretty much exactly what happened its only because i saw another fella post on here that he got his for free because they wasn't leather seat uk didn't put up any fight though dealer called them and said i didn't want to pay because they weren't leather and they said ok no problem anybody who has ordered buckets and been told they will be leather shouldn't have any trouble saving themselves £1200 which is a lot of money for something that should have been standard

 

[leemac]

Thats pretty much exactly what happened its only because i saw another fella post on here that he got his for free because they wasn't leather seat uk didn't put up any fight though dealer called them and said i didn't want to pay because they weren't leather and they said ok no problem anybody who has ordered buckets and been told they will be leather shouldn't have any trouble saving themselves £1200 which is a lot of money for something that should have been standard

I should have charged a commission