Skip CVL out from the equation and call DM Keith direct - you'll get much better service and somebody will actually update you on whats going on!
Just change the car on the new policy? You'll either get a refund or an increased premium.
I've gone from B/W 43 to 47 now, after being told I'd get the car in October upon ordering. Fuming isn't the word.
I can't copy and paste this but had a message from my company saying they understood there were over 100 orders in the system that had not even been confirmed. One being mine .. not sure how order confirmation works but based on what in reading above that concerns me and could be Feb by the time I see it. I orders alor blue manual in September and was told delivery should be early to. Mid December latest. .. then it all goes quiet
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I'm with Wessex, so no such luck for me. Not even an apology, you just get an email "A note has been added to your vehicle" - so you login to the portal and it just says "Dealer advised, B/W 47".
Aye cheers, pricks.
I also orderd mine through Wessex had a few problems but got sorted in the end . Where is your car comeing from ? Snows seat in Southampton i
Wow I really do feel for you. I too was given an unconfirmed build week of 38 and I could have easily been in your shoes. I would be tempted to cancel if I was told to wait another 3 months.Just called Seat to check whether my cupra with confirmed build week 42 was in transit, but mine too has been pushed back to week 47 (started with unconfirmed build week 38).
Seems to be dragging on forever, I ordered with CVL on July 7th, and now my current one is due a service
Phoned my dealership this morning, not very helpful at all!!! unable to tell me anything at the moment. My Build week is 42 (last week) heard nothing from leasing company either. Surely its been built by now and in transit??? who knows??????
Phoned my dealership this morning, not very helpful at all!!! unable to tell me anything at the moment. My Build week is 42 (last week) heard nothing from leasing company either. Surely its been built by now and in transit??? who knows??????
That's sound then, hopefully mine will be the same, I will give them a call and let you know
Have you tried Seat Customer services? They were very, very helpful each time I spoke to them. They told me what day the car was built on, what ship it sailed in on, the chassis number etc
I was due my car in October, then early November, then late November, then early December, now late December/early January.
I have booked a hotel for me and the girlfriend a good few hundred miles away (each way!), in order to take the car a right good run after I got it (mid December). I'm currently walking everywhere because the excess on my current car is getting stupid. Just clicked that now I get the car AFTER the hotel booking.
Shite.