Haunted car since FW update on 25/6/2026

[SteveUK]

Hi all,

Has anyone else experienced what I can only describe as a poltergeist since the software update? I applied one yesterday morning (25th June 2026).

Next time I drove it, after a few miles, the cruise control announced it no longer existed, and I only had speed limiter.
I got home, parked. Did the 10 second infotainment reboot. Nope, still no good, only had limiter.
This morning I come out, hoping that a sleep might have fixed it.. Nope. Still no cruise, and now the infotainment was showing the "Electric" and "Hybrid" buttons both in grey, and I couldn't switch. The car was in electric mode though. I stabbed the throttle to check I still had an engine, and it started, so I was then in Hybrid mode with no way to change back to electric.
I tried the infotainment 10 second reset again.
Nope, no better.
Continued my journey. Got a ping, big warning message telling me to pay attention as the "Electronic engine sound system was active", and a little Orange car with a speaker above it appears at 4 o'clock on the rev counter. Never seen that before in my life.
I then tried to turn on the radio, and discovered that didn't work either. Neither did mp3 playback from my USB stick.
I pulled over.
Unplugged the USB stick. Did every combination of car off/on, 10 second infotainment resets.
Tried starting the car, and everything was back, including cruise control.

Does anyone ever test these software releases? (I work in IT by the way).

 

[Syphon]

@James_R we may have our first poltergeist - any ideas?

 

[James_R]

Easiest thing to do is book it in with your local dealership

 

[Syphon]

Easiest thing to do is book it in with your local dealership

failing that exorcist ;-)

In all seriousness, hope you get it sorted.

 

[James_R]

You could try VWG assist? They don't carry holy water though...

 

[BoomerBoom]

Try locking the car for a few hours and then try again, mine did something similar just as I was starting a long journey last month. Nothing solved it until it had a long 'nap', then all was back to normal.

And no, they don't test updates or care how inconvenient the process - the car asks you if you want to change your settings, but this makes no difference to when the update is applied.

 

[Momochi]

Hi all,

Has anyone else experienced what I can only describe as a poltergeist since the software update? I applied one yesterday morning (25th June 2026).

Next time I drove it, after a few miles, the cruise control announced it no longer existed, and I only had speed limiter.
I got home, parked. Did the 10 second infotainment reboot. Nope, still no good, only had limiter.
This morning I come out, hoping that a sleep might have fixed it.. Nope. Still no cruise, and now the infotainment was showing the "Electric" and "Hybrid" buttons both in grey, and I couldn't switch. The car was in electric mode though. I stabbed the throttle to check I still had an engine, and it started, so I was then in Hybrid mode with no way to change back to electric.
I tried the infotainment 10 second reset again.
Nope, no better.
Continued my journey. Got a ping, big warning message telling me to pay attention as the "Electronic engine sound system was active", and a little Orange car with a speaker above it appears at 4 o'clock on the rev counter. Never seen that before in my life.
I then tried to turn on the radio, and discovered that didn't work either. Neither did mp3 playback from my USB stick.
I pulled over.
Unplugged the USB stick. Did every combination of car off/on, 10 second infotainment resets.
Tried starting the car, and everything was back, including cruise control.

Does anyone ever test these software releases? (I work in IT by the way).

May I know what "update" was involved?

Mine got the update alert today (as shown in the pic below), too busy to have it installed.

(Any online resource with information of each update, by the way?)