Dales Seat Scorrier

scooter188

Active Member
Jul 26, 2011
256
1
Personally guys i would def not recommend any of you to go there.

they are complete con artists there.
 

scooter188

Active Member
Jul 26, 2011
256
1
4 visits and 3 arguments later they fixed my air con

now they claim seat keys are not covered under 3 year warranty and trying to con me out of £190 for a new one
 
Mar 12, 2012
537
0
Halifax
They were great with me when I bought my Cupra - couldn't sing their praises enough. Even offered to pay for the fuel flap respraying when i pointed out it was faded - they told me to get it done and send them the bill.
 

scooter188

Active Member
Jul 26, 2011
256
1
Typical dales yet more issues when it comes to warranty

Took car in for rear light to be replaced under warranty today after being to see scott in there service dept last thursday regarding this matter and he stated yes thats warranty well get you booked back in to have that sorted.

After being there 45min for a simple light change i get called over and told sorry thats not warranty thats damaged when i know for a fact that its not damaged and that it has a manufacturing defect (will post picture later)

At this point after every visit i have had regarding warranty repairs i have again been told no sorry not covered so i got in touch with seat customer care again (now 3rd time for 3rd issue) who have told me to book it back in with this bunch of tw.ts again and they will inspect it instead.

I am not really bothered about it misting up im nore annoyed that after 3 years of the car being serviced by a seat dealer that they have never noticed the manufacturing defect in the rear light which i had pointed out by the mot tester on its first mot last week which i have had done early so i had time no sort any warrantable items like this.

I defect will be shown in the picture but putting it simply the rear light is showing white light in the red section of the lamp because it has not been moulded correctly thus giving me an advisory on my mot.
 

scooter188

Active Member
Jul 26, 2011
256
1
<table style="width:auto;"><tr><td><a href="https://picasaweb.google.com/lh/photo/m7QDn7JmXAxS80O7dGCEnm8U7Lfv5vjDEKAy9nLPMDA?feat=embedwebsite"><img src="https://lh3.googleusercontent.com/-83c-Fxl9-b4/UboHfconuPI/AAAAAAAABWI/R_2NMfP0DWI/s144/IMG_20130613_181320.jpg" height="108" width="144" /></a></td></tr><tr><td style="font-family:arial,sans-serif; font-size:11px; text-align:right">From <a href="https://picasaweb.google.com/104939186906920972974/DropBox?authuser=0&feat=embedwebsite">Drop Box</a></td></tr></table>
<table style="width:auto;"><tr><td><a href="https://picasaweb.google.com/lh/photo/O-p2Uy3zTxipbg1vBTsxBm8U7Lfv5vjDEKAy9nLPMDA?feat=embedwebsite"><img src="https://lh3.googleusercontent.com/-tM5nPB0SPpg/UboHg4qthWI/AAAAAAAABWQ/ovBKBmLwJKg/s144/IMG_20130613_181336.jpg" height="108" width="144" /></a></td></tr><tr><td style="font-family:arial,sans-serif; font-size:11px; text-align:right">From <a href="https://picasaweb.google.com/104939186906920972974/DropBox?authuser=0&feat=embedwebsite">Drop Box</a></td></tr></table>

Notice left one full of condensation and the strip where the reverse light meets the sidelight is clear and shines white light through the reverse when side lights are on hense my advisory

Where as the drivers side has the red strip between the two sections check yours for same thing
 
Last edited:

Fusster

Active Member
Jul 19, 2011
148
1
The thing with damage is that you can see it,so can you see the damage ? or is the light in perfect condition appart from the condensation ?
 

scooter188

Active Member
Jul 26, 2011
256
1
The light is visibly fine I heard back from them now they wont cover it so I told them where to put it and that they won't see another penny of mine ever again