My 2021 eHybrid estate (~64k miles) seems to have developed a fault, can someone help if they've seen a similar thing?
I was away for almost 4 weeks, HV battery was left at around 80% while I was away. Once I came back I plugged it in to charge it to 100% before driving it again, all was good. Went for a drive about 60 miles away and half way through I get a yellow triangle error with the message "Electric drive not working correctly. Please visit workshop".
I kept going to my destination, got there, parked the car and when I came back to it the error was gone.
This was on a Thursday - fast forward 2 days until Saturday and the same error comes up, first with yellow triangle, but eventually changed to a red triangle as the image shows.
Because of the long-ish drive (60 miles each way) the battery was down to 1% so I tried to plug it in to see if charging would solve the issue but it wouldn't start charging, the LED turns red.
I plugged in my OBD2 reader and the most relevant code seems to be P0AA600 (Hybrid/EV battery voltage system isolation fault).
Eventually with some trial and error I figured out that if I plug it in and turn the ignition on, it does charge, so I left it with the ignition on to charge up to 60% to see if it would help but the error is still there. Tried to clear it with OBD Eleven but it doesn't go away.
The car can still drive, both on electric only and hybrid modes, although I've refrained from doing so.
I called RAC who also weren't able to clear the errors. They tested the 12V battery and that seems to be OK. So I got the car recovered to Volks Auto so they could have a look and diagnose the problem properly.
Volks Auto then called me the next day saying they have tried to diagnose the problem but the test plan that they are meant to run to identify the issue requires them to use some specialist tools that they don't have and don't know where to get them from, and my best option would be to have the car recovered to a dealership. So the car is now booked in for the 23rd of December at JCB Seat in Ashford
While I'm waiting for this to happen, does anyone have any idea what it might be?
Thanks in advance
I was away for almost 4 weeks, HV battery was left at around 80% while I was away. Once I came back I plugged it in to charge it to 100% before driving it again, all was good. Went for a drive about 60 miles away and half way through I get a yellow triangle error with the message "Electric drive not working correctly. Please visit workshop".
I kept going to my destination, got there, parked the car and when I came back to it the error was gone.
This was on a Thursday - fast forward 2 days until Saturday and the same error comes up, first with yellow triangle, but eventually changed to a red triangle as the image shows.
Because of the long-ish drive (60 miles each way) the battery was down to 1% so I tried to plug it in to see if charging would solve the issue but it wouldn't start charging, the LED turns red.
I plugged in my OBD2 reader and the most relevant code seems to be P0AA600 (Hybrid/EV battery voltage system isolation fault).
Eventually with some trial and error I figured out that if I plug it in and turn the ignition on, it does charge, so I left it with the ignition on to charge up to 60% to see if it would help but the error is still there. Tried to clear it with OBD Eleven but it doesn't go away.
The car can still drive, both on electric only and hybrid modes, although I've refrained from doing so.
I called RAC who also weren't able to clear the errors. They tested the 12V battery and that seems to be OK. So I got the car recovered to Volks Auto so they could have a look and diagnose the problem properly.
Volks Auto then called me the next day saying they have tried to diagnose the problem but the test plan that they are meant to run to identify the issue requires them to use some specialist tools that they don't have and don't know where to get them from, and my best option would be to have the car recovered to a dealership. So the car is now booked in for the 23rd of December at JCB Seat in Ashford
While I'm waiting for this to happen, does anyone have any idea what it might be?
Thanks in advance
So they mentioned the Ashford and Twickenham dealers as alternatives, so from this I also kind of assumed they would be battery centres.
