Presume the original posters one is one without Kessy entry. You just touch the door and everything closes. The suppressed menu that original Atecas had which they dropped is on the Arona as well on the one with a Kessy anyhow.
Post 5 of the
Ateca on brought out the menu which I had to do to stop the sillyness of holding my hand on the Kessy button in the door for a few seconds / remote or Kessy button the same:
This thread covers the use of the OBDeleven tool with worked, tested results on the
Ateca 2016 - 2019 models. Check Obdeleven website for news on programming the new 2020 models on progress of this "The programming temporarily is not supported on models that are manufactured from 2020 and have...
www.seatcupra.net
So you just got to then check mark the "fold in when parked" under vehicle settings mirrors and wipers. The Arona came with this turned on with Kessy (2019), 2017
Ateca did need the coding to bring out the the menu option, newer ones have the coding present which give the menu. May be the Arona in question had the coding for the menu option (below) but someone unticked "fold in when parked" ? failing that the process described to activate the menu. If menu and checked marked, inspect the error codes and clear any, and a test. Then back to the dealer or just ask them what's going on
. To me feels like it just needs the "fold in when parked" menu option ticked rather than any coding done.