Formentor 1st Service prices

[Cupra306Form]

I asked Cupra dealer (Johnsones Cupra, Liverpool) to work out a service plan price, it came out as £438 for the next 2 services's. For some unknown reason they serviced it at 5000 miles when the dealership had the car for sale?? So my 2 services are due July 24 and July 25.

Got to be better value than £300+ for one service.

I enquired at a SEAT dealer locally and it was more as they couldn't do a service plan.

 

[Andy.M]

To keep this thread updated, I had my first service last week.
After nigh on 18 months and 7700 miles the car was asking for an Oil service with the Inspection service still some 180 odd days away.
The Cupra garage did a 1st service on it which did include inspecting various items as well. It was billed at £260 but my pre paid service plan paid for it.
Now both the oil service and Inspection service counters are showing 365 days so maybe they have changed the scheduling to annual? Probably a good thing due to the low milage usage according to previous posts.
They did tell me a tyre had an unrepairable puncture which I later discovered to be a small screw which virtually fell out as i touched it and it wasn't long enough to cause any puncture. When I got in the car the first thing that greeted me was the bonging of the service overdue lights! needless to say I walked straight back in and told them. The car was swiftly taken back in and reset. Can that be done from the cars own infotainment system or is it plugged in. Only asking as the middle display in the dash was showing trip counters screen instead of the map.

 

[Cupra306Form]

On my last car - similar in many respects - a Sloda VRS, the service was reset using the trip button when you first get in the car. Numerous threads saying it could only be done using code reader, but it could (and was) done using trip button. Someone will be along to help soon I'm sure.

 

[Andy.M]

Yes I had look and a quick google shows you how!

 

[Cvpra]

No return call from Perrys Bolton / Burnley

Just done two online Service Plan enquiries…..

STOCKPORT (LOOKERS)

CUPRA Used Service Plan
24 MONTHLY PAYMENTS
£22.00
£528 total cost

• 
  available:
  1 x Oil and Inspection Service with Pollen Filter
• 
  available:
  1 x Oil and Inspection Service with Supplementary Scope

Enjoy that peace of mind feeling that comes with knowing your services are taken care of. All parts are fitted by trained technicians, are genuine and come with 2 years parts and labour warranty. Read below for the full details on what is included and excluded.




WHATS INCLUDED

• 2 x Services:
• 
  1 x Oil Service:
  • Premium synthetic oil drain and replace
  • Oil filter change
  • Full vehicle inspection and report to include all lights, instruments, glass, braking system, heating/air-conditioning system, suspension system etc.
  • Reset interval display
  • Courtesy Wash and Vacuum
  • CUPRA proof of service
• 
  1 x Oil and Inspection service with pollen filter:
  • Pollen filter replacement (if required)
  • Full inspection of braking system
  • Check for outstanding vehicle safety, software and product enhancements from CUPRA’s database
  • Diagnostic check and report
  • Vehicle road test

WHATS NOT INCLUDED

• All non-standard service work:
• 
  Glass including Windscreen glass and headlamp lenses
• 
  Body repairs
• 
  Tyre replacement or puncture repair
• 
  Oil, air and fluid top-ups between services (including adBlue)
• 
  Fuel
• 
  Air conditioning
• 
  Any repairs or maintenance associated with the diesel particulate filter and catalytic reduction systems
• 
  Filters, unless otherwise stated
• 
  Maintenance and repair of non factry or non standard fitted items/accessories
• 
  MOT
• 
  Camshaft belts/chains
• 
  Sparkplugs
• 
  Damage caused by:
• 
  Negligence, abuse or misuse and accidents
• 
  Any form of Corrosion including, pollution, water, chemical, salt, and weather
• 
  Using incorrect oil or fuel
• 
  Any additions to a service unless otherwise stated

 

[Cvpra]

Online quote from Perrys Bolton / Burnley

3yrs service

Approx £28 per month

Total cost circa £1,000 !

 

[Karbonfaiba]

Never understood service plans myself.

Surely the idea would be to attract customers with reduced overall costs in exchange for promising to service your car at their dealership in advance.

Instead the overall cost after 2 or 3 years is higher than one-off booking payments?

I suppose you could say what if... but look at how many exceptions are listed in most plans, considering the vehicle is under 3 years old, the impression is terrible.

I received some itemised prices from Snows and I like the options much better.

 

[SRGTD]

Online quote from Perrys Bolton / Burnley

3yrs service

Approx £28 per month

Total cost circa £1,000 !

Does Perrys three year service plan include anything extra other than (presumably) an additional service over and above Lookers Stockport two year service plan to help explain / justify the extra £472 cost?

 

[Oily]

Hi All... mine is on a 'long service" interval so every two years. So at 2 years and with 9k miles the service cost me £392. I only took it to the main dealer as its still under warranty and if anything was wrong I'd hope they would sort it. They did say both front shock absorbers were misting slightly... probably not an MOT failure and not bad enough for CUPRA to change!!!
(I'll get it MOT'd before it's 3 years old and if any issues it will be straight back to the dealer).
Upon paying the bill I tongue in cheek said 'see you in 2 years' and the response was 'no sir, brake fluid change at 3 years so see you next year'.
I did however get a free courtesy car albeit a basic Skoda.

 

[Andy.M]

Thats the thing isn't it? On one hand the car has a two year service interval but the car will call for an oil change before that. So if the oil change is done after say 18 months then it will get changed again in 6 months time with the main service. Then as said above you should have brake fluid changed on 3 years. Might just as well visit for a service very 12 months, probably won't be any dearer!

 

[Tell]

They leave the factory on flexible service plan but once put on an annual service plan get put on fixed. As per @SRGTD the quote should be for a major service in question then you'd oscillate between minor and major. It's these equivalent pages that need to be found in the Cupra manual.

If you are on a flexible plan then you have to put long life oil in it if you top up since it has the capability to detect different viscosity of the oil that has been put in it. Clever stuff.

Those sold plans are free from this if mileage is about 12,000 per year or so. It has come up in the past of what plans does Cupra really offer. It comes up on discussions where people aren't on plans, they think they are good for two years and "dong" it's worked out it needs an oil change before two years.

Now they appear to be marketing the Cupra Care Package ie. Fixed service plan. Official prices are below by how long you have had the car before you take it out, pick the correct link.

CUPRA Care offers | CUPRA UK

Find our latest offers for CUPRA Care, our service plan helping you budget and ensuring your CUPRA is kept in optimum condition with servicing and maintenance from CUPRA technicians and genuine parts.

www.cupraofficial.co.uk

Interesting they don't get payed a "market forces factor" by VAG which means rural areas with cheap labour and low taxes do quite well out the the payments . They put a chit in to get paid out of the plan after service. They all get paid the same. I asked once. MFF use to be one of my subjects in payment models. I got a good 4 year plan that isnt available now before inflation took off .

 

[Cvpra]

The ever changing prices continue…

Stockport Lookers - say variable service due £269.

This will include a pollen filter change at 2yrs old.

Why does it feel that it’s a complete rip off.

Also no waiting at the dealership as they are having refurbishment so no free coffee that I no doubt will have contributed to!

If I want a courtesy car they are not available until mid April.

My search continues…..

 

[Tell]

I think if you are keeping the car long term downloading all of the Erwin material is useful to cross check what dealers say against what they do on the maintenance plan / frequency of recommended task. I found mine hadn't changed the 4Drive fluid when they should have done. An audit of what they have done is useful.

Earlier as I said Cupra plan prices were kept under the counter. Probably the MK HQ believe they didn't need to set them or didn't put the insurance in to cover that, at the time.

Erwin is a paid service. I've never checked the Cupra side. You buy time by the hour. Two hours should do it.

I put the details here.

SEAT Repair Manual and Workshop Information

To answer a lot of the technical questions of the Ateca the full workshop manuals are available by an hourly or daily rate for download as PDF files. You can browse but can't download if you don't pay. https://erwin.seat.com/erwin/showHome.do 7 Euro's + VAT gives you the ability to download in...

www.seatcupra.net

 

[Wyld Stallyn]

I'm still very confused as to why it was such a mystery, it used to be as simple as looking at your service book...



Ok,looking at the papery thing with words and pictures on it with a table wot said this gets done at this interval for time / mileage whatever comes first.

With the occasional caveat for harsh/dusty hot/cold conditions.

And why I would want to pay for such info is truly beyond me.

 

[Tell]

Erwin material is like the Haynes guides, not for the average person, but if you are keeping it long term and want to cross check what the dealer is doing that's your information resource. They are the dealers workshop manuals. So the maintenance manual gives you the actual details of what needs to be done when.

It's more important if you are keeping the car long term since the "plans" they sell may not include specific items so if they are remiss at not telling you something needs to be done which isn't in the plan, it stays not done. That is what happened with the 4drive fluid for me. I did a check at 5 years old and spotted they hadn't done the 4drivs fluid.

Pretty sure you wouldn't find anything about the 4drive frequency of changing it in the normal manuals. They were good on the other stuff but missed that. When you are on the fixed term plan you ask "Is there anything else that needs to be done". They look at the cars online maintenance record and say yes... dah dah isn't covered and it really should be. Brake fluid or a.c. etc.

 

[Wyld Stallyn]

I found out brake fluid isn't covered - this is also beyond belief.

I believe something this fundamental should be covered but hey ho I'm just an Engineer what would I know

 

[Tell]

They paired what was in the service with the long life spec etc. They want to quote prices below others. Thats where they delete things or put them outside of the plan as extras. The long service interval is like that to get the cost down for comparison but obviously if it's not as long as two years due to oil change coming up with reasonable etc.

That's why you do need to audit what the maintenance recommendations are against what's in the plan whether fixed or variable and the extras they haven't told you about that need doing. If you are changing the car after three years say, missing out on the extras bits not in the plan you can probably stumble through but the next owner not.

It was at 5 years I checked what they had done with what was recommended. Got the battery changed then as safety measure, one year over the four. 10 years I'll do another audit to see what's been skipped if not before.

Father was a flight engineer in the war on flying boats all stops Ceylon to Singapore and back once a week. Fitting new engines, take them apart etc. Pretty important to get back up off the water, no lay byes in the sky or breakdown recovery. He did his own car mechanics. I passed on that but make sure the garage gets it right. My others brothers did get their hands under the bonnet.

 

[SRGTD]

I found out brake fluid isn't covered - this is also beyond belief.

I believe something this fundamental should be covered but hey ho I'm just an Engineer what would I know

VW don’t include brake fluid changes in their service plans either - it’s an additional chargeable item, so I dare say Audi and Skoda are the same.

The first VW service plan I bought was back in 2011 when I bought a mk6 Golf GTD and that did include a brake fluid change. That was when VW service plans were 3 year plans and included 2 minor and one major service plus brake fluid change. They subsequently removed the brake fluid change from the three year plan and reduced the service plan from three to two years (one minor and one major service). I can’t remember, but it wouldn’t surprise me if they charged the same (three year plan) price for the reduced content two year plan .

 

[Wyld Stallyn]

They paired what was in the service with the long life spec etc. They want to quote prices below others. Thats where they delete things or put them outside of the plan as extras. The long service interval is like that to get the cost down for comparison but obviously if it's not as long as two years due to oil change coming up with reasonable etc.

That's why you do need to audit what the maintenance recommendations are against what's in the plan whether fixed or variable and the extras they haven't told you about that need doing. If you are changing the car after three years say, missing out on the extras bits not in the plan you can probably stumble through but the next owner not.

It was at 5 years I checked what they had done with what was recommended. Got the battery changed then as safety measure, one year over the four. 10 years I'll do another audit to see what's been skipped if not before.

Father was a flight engineer in the war on flying boats all stops Ceylon to Singapore and back once a week. Fitting new engines, take them apart etc. Pretty important to get back up off the water, no lay byes in the sky or breakdown recovery. He did his own car mechanics. I passed on that but make sure the garage gets it right. My others brothers did get their hands under the bonnet.

I used to do almost all jobs on my cars, Dads influence maintenance, repairs and modifications etc etc.

These days I pick n choose...

As Foxi is still under warranty I'll continue with CUPRA, once the warranty has run out, the gloves come off and I'll decide on extending the warranty OR upgrade the power

Already got an independent MOT booked a month before the 3 year Manufacturers Warranty expires - Just in case

 

[Cvpra]

2nd year service now complete at Perrys Bolton as I just wanted it done and out of the way.

£102.49 parts
£163.34 labour

£265.83
£53.17 vat

£319.00


The above broken down as follows:

Cupra Service - £153.34
oil filter - £11.80
OD filter (pollen?) - £31.24
Washer - £3.70
Plug - £4.80
BarrelWS Seat 0W-20 Oil - £43.00
Cleaner - £7.95
EPA - £10.00

Total: £265.83


No issues from the service however tyres which are original (Jan 2022 / 11,500miles)

TYRES
======
NSF - 2.7mm
OSF - 3.5mm
OSR - 5.2mm
NSR - 5.2mm

Im guessing it’s ok to swap the front with the backs and then replace all 4x with a discount hopefully?


BRAKES / DISCS
=============
Front pads - 8mm remaining
Rear pads - 7mm remaining

Asked for the car not to be washed or vac’d which they accepted.

Of note though, if you want a hot drink …or cold for that matter, or nibbles and biscuits you will be disappointed machine had no hot water and no attempts made to fix it whilst I was there (10am until 3pm). No magazines or brochures to look at. Salesmen also no where to be seen at times. Reception hard to find as you have to go into Peugeot and around a corner to find it and no where near the reception / acknowledgement I have had previously with Merc / Audi…

It just felt like a budget brand which isn’t at all when their cars - Ateca, Formentor and Born were in the showroom for near £40k.

Having been accustomed to Mercedes / Audi / BMW airport style lounges it was a bit no frills back to basics which was disappointing.

Will prob get to the 3yr anniversary in Jan 2025 before Parting company with the brand.

Hope the above helps anyone looking to service.