Thanks for the update, I have mine in for its first service on Wednesday with the same problem on the nsf. I haven’t tried pulling fuse #47 yet, see how we go after this next visit.
Very useful information!
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Formentor front suspension (DCC) noise or clunks over speed bumps identified
- Thread starter spezwend
- Start date
Very useful information!
This is very good news ! I've just googled part 5WA413032K and it looks as though its a Formentor specific part. That would explain the issue as I couldn't find any other vw group cars with this issue. Whilst its positive that your noise has gone away, has the performance of the dampers changed ? It would seem that your original ones were developed specifically for the Formentor ?
@CupraClive 5WA413032K is Formentor and Golf 8 R OE shock absorber part number when I last checked.
I have not done any laps on track, but it feels a little bit softer or something is definitely changed, but over all I am very happy with the outcome.
I have not done any laps on track, but it feels a little bit softer or something is definitely changed, but over all I am very happy with the outcome.
Well, it went in for its first service and they say they couldn’t hear a problem from the front near side suspension, so no fault found is written on the warranty report - I think I have a bit of a battle ahead. They have offered a joint test drive in a couple of weeks time, so maybe have more luck then. In the meantime, if I was to pull fuse #47, does the error message reset once the fuse has been replaced or is this logged permanently into memory?
we have just bought a 74reg cupra leon and after a month started getting knocking noise coming from the front end. its been into our local dealer today and they have wrote it up on a TPI. not fixed it, just said its not dangerous and will have to put up with it until it becomes a recall issue if it actually does get to that stage. its been good to see all the comments about this so it now gives me some information I can use to log a complaint with Cupra Uk.
Hi,
I don't know if the sound is more like squeaks and creaks. I did have these on my Skoda Superb Estate Mk3 (also DCC equipped). This is a largely spread problem on several models of the VAG Group. I already had it on my Skoda Superb Estate Mk2 (w/o DCC) too formerly.
I found a solution on a Skoda forum last year. I just put marine grease on silent blocks of both front and rear sway bars. It's the most efficient solution, I've ever found. I put this marine grease while I swapped for winter wheels in Fall 2023. It lasted a complet year. Squeaks and creaks only started coming back 2 weeks ago. I've swapped for winter wheels yesterday and I put some marine grease again. This morning I took my Superb Mk3 for a short drive and squeaks and creaks over speed bumps have gone!
My wife's Formetor does not squeaks or creaks over speed bumps at this time ?. But if they come. I know what I'll do...
May be worth a try, not an expensive solution.
I don't know if the sound is more like squeaks and creaks. I did have these on my Skoda Superb Estate Mk3 (also DCC equipped). This is a largely spread problem on several models of the VAG Group. I already had it on my Skoda Superb Estate Mk2 (w/o DCC) too formerly.
I found a solution on a Skoda forum last year. I just put marine grease on silent blocks of both front and rear sway bars. It's the most efficient solution, I've ever found. I put this marine grease while I swapped for winter wheels in Fall 2023. It lasted a complet year. Squeaks and creaks only started coming back 2 weeks ago. I've swapped for winter wheels yesterday and I put some marine grease again. This morning I took my Superb Mk3 for a short drive and squeaks and creaks over speed bumps have gone!
My wife's Formetor does not squeaks or creaks over speed bumps at this time ?. But if they come. I know what I'll do...
May be worth a try, not an expensive solution.
Could you write what PN shock absorber you installed? Or take a picture?
They installed Cupra Ateca (and many others like Tarraco, Leon, Karoq, Kodiaq, Superb, Octavia, Q2, T-Roc, Tiguan, Arteon, Passat etc.) OE Monroe DCC 3Q0413032 shock absorbers.
Do you think I can also ask to mount the same PN to Cupra Leon VZ 310 ST ? 4x4 ?
Because currently at my request cupra service installed me such numbers 5WA413032R, but unfortunately the noise continues but is a little quieter than it was on the original shock absorbers.
Listen to the video on yt that I recorded
Because currently at my request cupra service installed me such numbers 5WA413032R, but unfortunately the noise continues but is a little quieter than it was on the original shock absorbers.
Listen to the video on yt that I recorded
@Lork16 Did you disconnect the DCC plug or fuse? Did the noise go away after that?
Regarding the part number, I’m not entirely sure what the "R" or "K" at the end means, and I can’t confirm with certainty whether the 3Q0413032 shock absorbers will fit your car perfectly. However, I believe they should be compatible.
If your car is still under warranty, I’d recommend being persistent with your complaints, whether daily, weekly, or monthly until they address the issue. If they don’t resolve it, you might consider pursuing legal action.
There are plenty of Formentors, Leons, and Golfs with the same problem, but many owners just don’t voice their concerns enough.
Regarding the part number, I’m not entirely sure what the "R" or "K" at the end means, and I can’t confirm with certainty whether the 3Q0413032 shock absorbers will fit your car perfectly. However, I believe they should be compatible.
If your car is still under warranty, I’d recommend being persistent with your complaints, whether daily, weekly, or monthly until they address the issue. If they don’t resolve it, you might consider pursuing legal action.
There are plenty of Formentors, Leons, and Golfs with the same problem, but many owners just don’t voice their concerns enough.
On my car, I disconnected the plug from the right shock absorber and did some test drives. Of course, the knocks and rumbles disappeared....
Yes, I have the car under warranty.
The fact that I now have the shock absorbers replaced was a struggle with the aso ie after 6 requests they replaced me with shock absorbers from PN which did not come out factory for the cupra Leon.
I'm going for an inspection in a week and will report again....
Of course, from time to time I write to BOK cupra but without success
What legal forms are you talking about?
Yes, I have the car under warranty.
The fact that I now have the shock absorbers replaced was a struggle with the aso ie after 6 requests they replaced me with shock absorbers from PN which did not come out factory for the cupra Leon.
I'm going for an inspection in a week and will report again....
Of course, from time to time I write to BOK cupra but without success
What legal forms are you talking about?
Consumer Protection complaint, letter from lawyer, written opinion from an unbiased garage or independent service provider etc.
Thank god for this thread cause i thought i was weird or went crasy.
I've got a 2025 cupra leon 1.5tsi manual with dcc, since February 24/2025
I've got kind of the same issue.
I had the car in for detailing and when i picked it up after 4 days i started hearing a noise which i think comes from the front right.
It's not a clunk, it sounds like the wheel is hoping more than it should, it sounds more "rubbery" or "hollow" although it doesn't affect the driving, just my nerves
Also the weather got a lot hotter since i dropped it off and picked it up. I don't know if temperature has something to do with it.
Is it important to be fixed for any reason other than it is annoying?
I've got a 2025 cupra leon 1.5tsi manual with dcc, since February 24/2025
I've got kind of the same issue.
I had the car in for detailing and when i picked it up after 4 days i started hearing a noise which i think comes from the front right.
It's not a clunk, it sounds like the wheel is hoping more than it should, it sounds more "rubbery" or "hollow" although it doesn't affect the driving, just my nerves
Also the weather got a lot hotter since i dropped it off and picked it up. I don't know if temperature has something to do with it.
Is it important to be fixed for any reason other than it is annoying?
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If the suspension is knocking it cant be working properly, and if the suspension isn't working properly it cant be as safe as it should be is my opinion. it has to affect traction and braking!
we have had the front shocks replaced and they used the same type of shocks that were on the car. after a week the knocking noise was back to the same as the first set. Cupra customer service have been useless and the dealer is saying they have done all they can. So I am going to send an email asking to return the car. Its so disappointing that customer service has gone down the pan.
My wife's car is VZ 310 have lowered with H&R lowering springs, and agree the knock is from the DCC shocks, disconnect fronts and is now nice and quiet. Interesting it didnt throw any dash codes. Have left disconnected and car drives nice, she will never be on a racetrack so I am happy with that, when car goes in for it regular service I will just re connect!
Hello, could you please provide an update about the issue? Is the Ateca shock absorber still silent? I am curious whether the solution is persistent or came back after a while.
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