Infotainment software

[East Yorkshire Retrofits]

Update, well there isn’t one really.

Dealer tried and couldn’t resolve the issue so the ‘ new’ unit has been returned. Another unit was ordered but had incorrect serial number when it arrived so that has also been returned!

They are now waiting on another unit.

On a positive note, I’m enjoying the car immensely.
Previous car was a Peugeot 308gti, a super drive but the build quality was well, French. The Seat has a much more refined ride and feel.
Probably one of the best I’ve owned as an all-rounder, not quite as exhilarating as my Impreza but again, definitely more refined (and I am getting on a bit now).

Thanks all.

If they had sent the unit to us we could’ve sorted it with 0 hassle

 

[Saintmick]

If they had sent the unit to us we could’ve sorted it with 0 hassle

UPDATE:

The saga continues, now on my third (or fourth, I’ve lost count), replacement CD player, which is again, the wrong one.
I told the garage it has to be from a Cupra with a Cupra logo on start up, otherwise it won’t be the right one.
This latest one is from an Ibiza FR, not even close!
Garage has now sent my original off to a repair centre to hopefully get the CD part sorted. If they can’t repair it, dealer has agreed to purchase a new one from Seat for just £1000…!

Dealer has also had to replace passenger door mirror as it was broken in their car park. someone pushed it in/out manually and broke the ‘stopper’.

A/C has also been fixed, thankfully

I’m still really pleased with the car, thinking of a res-delete (think that is what it’s called these days), any recommendations for a reputable dealer round Southampton way?

Thanks all.

 

[East Yorkshire Retrofits]

UPDATE:

The saga continues, now on my third (or fourth, I’ve lost count), replacement CD player, which is again, the wrong one.
I told the garage it has to be from a Cupra with a Cupra logo on start up, otherwise it won’t be the right one.
This latest one is from an Ibiza FR, not even close!
Garage has now sent my original off to a repair centre to hopefully get the CD part sorted. If they can’t repair it, dealer has agreed to purchase a new one from Seat for just £1000…!

Dealer has also had to replace passenger door mirror as it was broken in their car park. someone pushed it in/out manually and broke the ‘stopper’.

A/C has also been fixed, thankfully

I’m still really pleased with the car, thinking of a res-delete (think that is what it’s called these days), any recommendations for a reputable dealer round Southampton way?

Thanks all.

It doesn't have to be from a Cupra.. As long as it's the correct part number it can be reconfigured to suit.

Purchasing a new one will be pointless as they're clearly incapable of configuring the unit

 

[leonlad]

UPDATE:

The saga continues, now on my third (or fourth, I’ve lost count), replacement CD player, which is again, the wrong one.
I told the garage it has to be from a Cupra with a Cupra logo on start up, otherwise it won’t be the right one.
This latest one is from an Ibiza FR, not even close!
Garage has now sent my original off to a repair centre to hopefully get the CD part sorted. If they can’t repair it, dealer has agreed to purchase a new one from Seat for just £1000…!

Dealer has also had to replace passenger door mirror as it was broken in their car park. someone pushed it in/out manually and broke the ‘stopper’.

A/C has also been fixed, thankfully

I’m still really pleased with the car, thinking of a res-delete (think that is what it’s called these days), any recommendations for a reputable dealer round Southampton way?

Thanks all.

They are never going to be able to fix it 5f0035874a if you have virtual cockpit and then they just hook it up to odis and code what you had to start with. Your dealer is a plum.

 

[Saintmick]

It doesn't have to be from a Cupra.. As long as it's the correct part number it can be reconfigured to suit.

Purchasing a new one will be pointless as they're clearly incapable of configuring the unit

Surely if they give the reg/chassis number and part number to a Seat dealer it will be the right part and configuration for my car?
If not the Seat dealer would then be responsible for reconfiguring it for my vehicle…?

 

[Saintmick]

They are never going to be able to fix it 5f0035874a if you have virtual cockpit and then they just hook it up to odis and code what you had to start with. Your dealer is a plum.

I don’t have virtual cockpit.

 

[Tell]

UPDATE:

The saga continues, now on my third (or fourth, I’ve lost count), replacement CD player, which is again, the wrong one.
I told the garage it has to be from a Cupra with a Cupra logo on start up, otherwise it won’t be the right one.
This latest one is from an Ibiza FR, not even close!
Garage has now sent my original off to a repair centre to hopefully get the CD part sorted. If they can’t repair it, dealer has agreed to purchase a new one from Seat for just £1000…!

Dealer has also had to replace passenger door mirror as it was broken in their car park. someone pushed it in/out manually and broke the ‘stopper’.

A/C has also been fixed, thankfully

I’m still really pleased with the car, thinking of a res-delete (think that is what it’s called these days), any recommendations for a reputable dealer round Southampton way?

Thanks all.

They are still using their secondhand parking lot for spares . Changing what the car is matched to it is bread and butter stuff covered here on the board for anyone with VCDS or Obdeleven Pro. Plenty of "enthusiasts" have changed those here. That is a reason why you roll up your sleeves and do things yourself although dealers don't want you to, but let's face it some owners know more about computers and IT than dealers do.

Ah it's your "master tech" in that dealership that needs retraining. I first became aware of dealership issues on infotainment units when the guy was soaking a part in petrol / parrafin and he said he'd done all the ODIS scripts on it. They trundle down routes but don't problem solve, not that I had messed it up myself so sorted it out myself.