Another great game to play is the memory loss one. I taught this to my pensioner dad and it keeps him amused as for some reason he gets these calls all the time even though he has never had an accident in his life
"our records show that you have had an accident... blah blah"
"oh yes I had a big one, took a massive knock to the head. affected my memory" - pad this bit out as much as possible to waste time
"We can
help you get compensation for the accident"
"What accident?"
"The one in our records"
"oh yes I had a big one, took a massive knock to the head. affected my memory"
rinse repeat for as many loops as you can.
My best was 4 loops before they hung up..