I've had my 170 sport tech for about four months and recently had it serviced. It had been a motability car and was serviced at 10 and 20k. I asked for it to be changed back to long-life servicing, which they said they had done. I've checked the in-car service check and it says 8200 miles to next service. I've only done 500 miles. So where has the remaining 11300 miles gone?
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Long-life servicing
- Thread starter DWaldie
- Start date
It can easily be set up using VCDS or dealer equipment
But I'd read Bill's thread on Long Life Servicing before you go for it. http://www.seatcupra.net/forums/showthread.php?t=363477
But I'd read Bill's thread on Long Life Servicing before you go for it. http://www.seatcupra.net/forums/showthread.php?t=363477
also it doesnt seem to be 10,000m it seems to be 900m for some reason. Theyre putting mine to Long Life at the next service - which it shouldve been from the start. Coz of the miles I do it looks like it willb e an annual service anyway... just c18-20,000m
I would avoid long life like the plague! i always take mine off it, for the £100 or so extra a year if you doing high miles it just not worth the risk, your engine will thnak you for it in the long run 
Did you get this sorted? Just got mine back from a longlife service, only to find they have switched it over to fixed time/mileage servicing (I guess they used the service button on the dash to reset it rather than resetting it properly!)
I took mine back after the service and the reset it to long life. The mileage now reads correct but the time duration still seems to be one year. I'm guessing this will "stretch out" as time progresses.
I had mine serviced recently, and they had reset it to fixed intervals, when I connected my vcds to reset it myself to longlife, they had removed the option from the instrument cluster, so I had to recode it to take longlife service again. Once it's been reset it should take about 300 miles to re-evaluate the oil condition and give a mileage and days to service, if it's still showing less than 720 day's to service it's not all been reset.
Took mine back to the dealership this morning, they reset it correctly using the OBD port this time. With reference to DWaldie's comment about the milage being correct but the time still being one year and the assumption that it will "stretch out", after mine was put right both the milage and the time countdown changed to 18700 miles and 722 days (which works out about right) straight away, so I'm not sure if your time will stretch itself out.
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long life set up / number plate lights
The time and distance set up on mine was coming up as 9,000miles and 365 days. The car was supposed to be set up on long life from PDI but wasnt. They managed to rectify it yesterday and it is now long life (20k 2years - oil sensor)
Apparently on the menu system there are several choices and its not near the top - in fact I am told its "the second choice from the bottom" - but it doesnt tell you it cant do it until you complete the process of going through each choice so some techs give up not working through to the solution.
Just the issue of corrosion on the number plate lights - I understand there is a tech instruction to replace - any ideas for stopping water ingress????
The time and distance set up on mine was coming up as 9,000miles and 365 days. The car was supposed to be set up on long life from PDI but wasnt. They managed to rectify it yesterday and it is now long life (20k 2years - oil sensor)
Apparently on the menu system there are several choices and its not near the top - in fact I am told its "the second choice from the bottom" - but it doesnt tell you it cant do it until you complete the process of going through each choice so some techs give up not working through to the solution.
Just the issue of corrosion on the number plate lights - I understand there is a tech instruction to replace - any ideas for stopping water ingress????
what's the corrosion issue on the number plate light's, I have the latest copy of elsawin, but there is no mention of it in there, and there is quite a few,
I have had the number plate light warning light and bulb going off intermittently for some time now and mentioned it to the service manager who said it was a known issue of water getting in and causing a short and that there was a TI for it to replace the bulb holders and they would do it next time it was in...
Just out of interest, what are the "quite a few" issues that are mentioned in the latest version of Elsawin?
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just the first few
Technical product information Transaction No.: 2020708/2
1362, 3R, Complaints in the clutch area regarding twin-mass flywheels (manual gears) Release date: 05-Jan-2010
Customer statement / workshop findings
Complaints in the clutch area.
When removing the clutch components the following is observed:
The removed twin-mass flywheel has movement in all directions. Also the bracket of the twin-mass flywheel is missing rollers.
Technical background
1. "displaced twin-mass flywheel"
The twin-mass flywheel used in the EXEO vehicle, has an axial movement when it is removed, both radial and tilting due to the fact that the housing and positioning of the compensation masses are carried out through the crankshaft (driving hub) and the primary gear change axis.
2. “the bracket of the twin-mass flywheel is missing rollers”
In the bracket of the twin-mass flywheel currently in the series, every fourth roller is intentionally missing (the bracket contains 12 rollers instead of 16 possible rollers) with the objective of enabling the storage of a greater quantity of grease in the bracket.
The aforementioned characteristics of the twin-mass flywheel are dependent upon the type of technique and the functioning concept employed and do not represent any reason whatsoever for a complaint.
Production change
Measure
Technical product information Transaction No.: 2005673/7
3435, Noise/vibration in engine compartment with steering wheel turned all the way and at low speeds (MQ250 and MQ350 gearboxes) Release date: 15-Feb-2010
Customer statement / workshop findings
Warning!
This only concerns vehicles with MQ250 5 and 6 speed manual gearbox and MQ350 6 speed gearbox.
The customer complains of noise/vibration/buzzing in engine compartment area when driving slowly, and turning the steering wheel all the way to the left or right (full turn).
Technical background
The combination of tolerances set to specific operating conditions may prevent the gearbox oil from absorbing certain noises/vibrations.
Production change
- - -
Measure
Should the customer complain, once the problem has been confirmed the repair procedure below must be followed:
• Start the engine and run it for a few minutes putting it into each gear to heat up the gearbox oil and make it more fluid and easier to drain.
• Stop the engine and drain the gearbox oil letting it all run out (approximately 2 hours, the longer the better)
• Fill the gearbox with oil, spare parts ref.: G052171A2 up to the level specified in the Repair Manual.
• Perform a dynamic test drive.
• If the complaint persists, repeat all the previous operations again.
Warranty accounting instructions
TA no. / Fault / Manufacturer: 3435 / 0020 / ...
Work position no.
Description of work position
Time Units (TU)
34 01 55 99
Gearbox oil replaced.
70 TU 1)
1) The times indicated are only applicable to this TPI. When submitting the warranty application, please include the number of the TPI used to streamline the process.
The work times published in this TPI are for the current TUs at the date of publication. The times units (TU) may vary slightly as a result of an update of the catalogue of work positions.
Parts information
A repair or replacement of the part for this reason may lead to the non-payment or rejection of the warranty.
Technical product information Transaction No.: 2025578/2
3435, 3R, Cold gear changes difficult in ML310-6s. manual gearbox Release date: 05-Aug-2011
Customer statement / workshop findings
Cold gear changes difficult in manual gearbox (ML310-6s.)
The action improves when the engine has heated.
Technical background
This is due to the technical specifications of the oil at low temperatures (viscosity).
Figure 1
Production change
Use of new oil in the manual gearbox (ML310-6s.) to improve the degree of efficiency and handling.
From 07.2010, chassis number VSS***3R*BR003300
Measure
Should the customer complain, once the problem has been confirmed the following repair procedure must be followed:
• Start the engine and run it for a few minutes putting it into each gear to heat up the gearbox oil and make it more fluid and easier to drain.
• Stop the engine and drain the oil from the manual (ML310-6s.), letting it all run out (approximately 2 hours - the longer the better).
• Fill the manual gearbox (ML310-6s.) with new oil with genuine part no.: G 055 532 A2, to the level indicated in the SEAT Repair Manual.
• Perform a dynamic test drive.
ATTENTION!
An unjustified repair or replacement of the part may lead to the refusal of the warranty claim.
Warranty accounting instructions
TA no. / Anomaly / Manufacturer: 3435 / 0017 / …
No. of work position
Description of work position
Time Units (TU)
34 01 55 50
Gearbox oil, replace
50 1)
1) The times indicated are only applicable to this TPI. When submitting the warranty application, please include the number of the TPI used to streamline the process.
Parts information
Reference
Description
Quantity
G 055 532 A2
Gearbox oil
3
When necessary, consult the genuine parts catalogue to obtain the part in its most updated form.
Technical product information Transaction No.: 2005673/7
3435, Noise/vibration in engine compartment with steering wheel turned all the way and at low speeds (MQ250 and MQ350 gearboxes) Release date: 15-Feb-2010
Customer statement / workshop findings
Warning!
This only concerns vehicles with MQ250 5 and 6 speed manual gearbox and MQ350 6 speed gearbox.
The customer complains of noise/vibration/buzzing in engine compartment area when driving slowly, and turning the steering wheel all the way to the left or right (full turn).
Technical background
The combination of tolerances set to specific operating conditions may prevent the gearbox oil from absorbing certain noises/vibrations.
Production change
- - -
Measure
Should the customer complain, once the problem has been confirmed the repair procedure below must be followed:
• Start the engine and run it for a few minutes putting it into each gear to heat up the gearbox oil and make it more fluid and easier to drain.
• Stop the engine and drain the gearbox oil letting it all run out (approximately 2 hours, the longer the better)
• Fill the gearbox with oil, spare parts ref.: G052171A2 up to the level specified in the Repair Manual.
• Perform a dynamic test drive.
• If the complaint persists, repeat all the previous operations again.
Warranty accounting instructions
TA no. / Fault / Manufacturer: 3435 / 0020 / ...
Work position no.
Description of work position
Time Units (TU)
34 01 55 99
Gearbox oil replaced.
70 TU 1)
1) The times indicated are only applicable to this TPI. When submitting the warranty application, please include the number of the TPI used to streamline the process.
The work times published in this TPI are for the current TUs at the date of publication. The times units (TU) may vary slightly as a result of an update of the catalogue of work positions.
Parts information
A repair or replacement of the part for this reason may lead to the non-payment or rejection of the warranty.
Technical product information Transaction No.: 2020708/2
1362, 3R, Complaints in the clutch area regarding twin-mass flywheels (manual gears) Release date: 05-Jan-2010
Customer statement / workshop findings
Complaints in the clutch area.
When removing the clutch components the following is observed:
The removed twin-mass flywheel has movement in all directions. Also the bracket of the twin-mass flywheel is missing rollers.
Technical background
1. "displaced twin-mass flywheel"
The twin-mass flywheel used in the EXEO vehicle, has an axial movement when it is removed, both radial and tilting due to the fact that the housing and positioning of the compensation masses are carried out through the crankshaft (driving hub) and the primary gear change axis.
2. “the bracket of the twin-mass flywheel is missing rollers”
In the bracket of the twin-mass flywheel currently in the series, every fourth roller is intentionally missing (the bracket contains 12 rollers instead of 16 possible rollers) with the objective of enabling the storage of a greater quantity of grease in the bracket.
The aforementioned characteristics of the twin-mass flywheel are dependent upon the type of technique and the functioning concept employed and do not represent any reason whatsoever for a complaint.
Production change
Measure
Technical product information Transaction No.: 2005673/7
3435, Noise/vibration in engine compartment with steering wheel turned all the way and at low speeds (MQ250 and MQ350 gearboxes) Release date: 15-Feb-2010
Customer statement / workshop findings
Warning!
This only concerns vehicles with MQ250 5 and 6 speed manual gearbox and MQ350 6 speed gearbox.
The customer complains of noise/vibration/buzzing in engine compartment area when driving slowly, and turning the steering wheel all the way to the left or right (full turn).
Technical background
The combination of tolerances set to specific operating conditions may prevent the gearbox oil from absorbing certain noises/vibrations.
Production change
- - -
Measure
Should the customer complain, once the problem has been confirmed the repair procedure below must be followed:
• Start the engine and run it for a few minutes putting it into each gear to heat up the gearbox oil and make it more fluid and easier to drain.
• Stop the engine and drain the gearbox oil letting it all run out (approximately 2 hours, the longer the better)
• Fill the gearbox with oil, spare parts ref.: G052171A2 up to the level specified in the Repair Manual.
• Perform a dynamic test drive.
• If the complaint persists, repeat all the previous operations again.
Warranty accounting instructions
TA no. / Fault / Manufacturer: 3435 / 0020 / ...
Work position no.
Description of work position
Time Units (TU)
34 01 55 99
Gearbox oil replaced.
70 TU 1)
1) The times indicated are only applicable to this TPI. When submitting the warranty application, please include the number of the TPI used to streamline the process.
The work times published in this TPI are for the current TUs at the date of publication. The times units (TU) may vary slightly as a result of an update of the catalogue of work positions.
Parts information
A repair or replacement of the part for this reason may lead to the non-payment or rejection of the warranty.
Technical product information Transaction No.: 2025578/2
3435, 3R, Cold gear changes difficult in ML310-6s. manual gearbox Release date: 05-Aug-2011
Customer statement / workshop findings
Cold gear changes difficult in manual gearbox (ML310-6s.)
The action improves when the engine has heated.
Technical background
This is due to the technical specifications of the oil at low temperatures (viscosity).
Figure 1
Production change
Use of new oil in the manual gearbox (ML310-6s.) to improve the degree of efficiency and handling.
From 07.2010, chassis number VSS***3R*BR003300
Measure
Should the customer complain, once the problem has been confirmed the following repair procedure must be followed:
• Start the engine and run it for a few minutes putting it into each gear to heat up the gearbox oil and make it more fluid and easier to drain.
• Stop the engine and drain the oil from the manual (ML310-6s.), letting it all run out (approximately 2 hours - the longer the better).
• Fill the manual gearbox (ML310-6s.) with new oil with genuine part no.: G 055 532 A2, to the level indicated in the SEAT Repair Manual.
• Perform a dynamic test drive.
ATTENTION!
An unjustified repair or replacement of the part may lead to the refusal of the warranty claim.
Warranty accounting instructions
TA no. / Anomaly / Manufacturer: 3435 / 0017 / …
No. of work position
Description of work position
Time Units (TU)
34 01 55 50
Gearbox oil, replace
50 1)
1) The times indicated are only applicable to this TPI. When submitting the warranty application, please include the number of the TPI used to streamline the process.
Parts information
Reference
Description
Quantity
G 055 532 A2
Gearbox oil
3
When necessary, consult the genuine parts catalogue to obtain the part in its most updated form.
Technical product information Transaction No.: 2005673/7
3435, Noise/vibration in engine compartment with steering wheel turned all the way and at low speeds (MQ250 and MQ350 gearboxes) Release date: 15-Feb-2010
Customer statement / workshop findings
Warning!
This only concerns vehicles with MQ250 5 and 6 speed manual gearbox and MQ350 6 speed gearbox.
The customer complains of noise/vibration/buzzing in engine compartment area when driving slowly, and turning the steering wheel all the way to the left or right (full turn).
Technical background
The combination of tolerances set to specific operating conditions may prevent the gearbox oil from absorbing certain noises/vibrations.
Production change
- - -
Measure
Should the customer complain, once the problem has been confirmed the repair procedure below must be followed:
• Start the engine and run it for a few minutes putting it into each gear to heat up the gearbox oil and make it more fluid and easier to drain.
• Stop the engine and drain the gearbox oil letting it all run out (approximately 2 hours, the longer the better)
• Fill the gearbox with oil, spare parts ref.: G052171A2 up to the level specified in the Repair Manual.
• Perform a dynamic test drive.
• If the complaint persists, repeat all the previous operations again.
Warranty accounting instructions
TA no. / Fault / Manufacturer: 3435 / 0020 / ...
Work position no.
Description of work position
Time Units (TU)
34 01 55 99
Gearbox oil replaced.
70 TU 1)
1) The times indicated are only applicable to this TPI. When submitting the warranty application, please include the number of the TPI used to streamline the process.
The work times published in this TPI are for the current TUs at the date of publication. The times units (TU) may vary slightly as a result of an update of the catalogue of work positions.
Parts information
A repair or replacement of the part for this reason may lead to the non-payment or rejection of the warranty.
Thanks for that. It appears then, from the notes above, that the only known fault is the groan from older gearboxes which is remedied by changing the gearbox oil. The other issues aren't actually faults, just "features" which are characteristic of the Exeo.
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