Newly Recieved Raval V1...issues

[Tim0490]

Sounds very similar and glad you're hopefully getting it sorted. My local dealer couldn't get me in till November. The lease company told me i could get in on the 15th at another dealer 30 mins away. Call them up first thing in the morning and they couldn't do it till the 22nd October. So i'm booked in for then.

Seat support just kept telling me that the dealer hadn't put it in the system, which they were saying they have. I really think it's a comms issue where the car isn't communicating to their servers hence the SOS issue. A couple of times today, the car somehow got into an icognito mode and i got a few error warnings up on the dashboard. It clears when logging in as a local user.

We'll see what happens eh! What's frustrating is it took them weeks to admit there is an issue and find out myself from here and elsewhere what the issue seems to be. The garage i'm booked into kind of knew straight away, they need the day and might be overnight if they need parts. How have they allowed it to get past quality control i don't know.

I hope we get the things done. Doesn’t feel good when you have the feeling that no one really knows where the problem is..

 

[g1za]

I hope we get the things done. Doesn’t feel good when you have the feeling that no one really knows where the problem is..

FIngers crossed for us both! Frustrating that their brnad new cars and no one identified this issue before sending them out to customers.

 

[Tell]

Indeed its good when you find a garage that knows what it's doing. Is this an independent or chain. The Formentor head early teething difficulties. This one seems to be prepping before it goes to the customer. Formentor were problematic systems, mind you that went across all MQB Evo not just Cupra based.