Quality Issues on Cupra Leon Mk4 2025

[AntonisGr2025]

Hello to everyone

I have a 2025 Cupra Leon 1.5 tsi with a manual box with almost 3000km
When on 1900km while I was driving the car lost power, the shifter stuck in gear and it locked the front wheels.
After some tries the gear lever went to neutral but there was a gear stuck in the box.
I flatbeded the car to the dealership where they checked it and found that the shifter linkage springed adjusters on the gearbox where lose and really out of spec and the box had 2 gears selected at once.
After the adjustment the car run fine for about 100k and then the same thing happened again.
The dealership dropped the gearbox and found that the gears inside had excessive side to side play.
They changed the gearbox in the warranty and the car stayed at the dealer for a month until the box arrived.

Now I have another problem. The sleeve in which the gear shift cable runs through has detached from its end cap and the shifter is a bit loose.
They are going to change the whole shift tower which means they are going to disassemble the central tunnel inside the car.

Has anyone else had such problems on an new car?
Is cupra - vw group quality just gone to ****?

Thanks in advance

 

[BoomerBoom]

Sounds like the gearbox was the main problem from the start, which is rare these days as mainly it's software & electrical defects people report.

It's unusual but not unknown to have a brand new car be nothing but problems. I've had one where it spent more time in the dealership than driving, glad to see the back of it when it left, but this was in 2006 and also VW, so not a recent thing.

Don't be worried about rejecting a car and cancelling the contract, particularity if it's PCP or lease etc as your rights are protected but follow the recommendations on how to go about it.

 

[AntonisGr2025]

Sounds like the gearbox was the main problem from the start, which is rare these days as mainly it's software & electrical defects people report.

It's unusual but not unknown to have a brand new car be nothing but problems. I've had one where it spent more time in the dealership than driving, glad to see the back of it when it left, but this was in 2006 and also VW, so not a recent thing.

Don't be worried about rejecting a car and cancelling the contract, particularity if it's PCP or lease etc as your rights are protected but follow the recommendations on how to go about it.

Thanks for your response.
It's a private car and I've paid the full price upon delivery, so there's nothing I can do.
Just hope it doesn't brake again

 

[trucker0werner]

Potential it is bad luck.
But you have 4years warranty if i am correct.
Or atleast i got it 4 years full warranty

When i was working as peugeot tehnical specialist. I got as well cars in that where 3months old and had several problems.
Some was just at the factory they bended a pin inside one connector.
To that we need to replace gearbox as well in the first year. First we tried to fix it. But then it failed again. Customer got free new gearbox

 

[AntonisGr2025]

Potential it is bad luck.
But you have 4years warranty if i am correct.
Or atleast i got it 4 years full warranty

When i was working as peugeot tehnical specialist. I got as well cars in that where 3months old and had several problems.
Some was just at the factory they bended a pin inside one connector.
To that we need to replace gearbox as well in the first year. First we tried to fix it. But then it failed again. Customer got free new gearbox

Thanks for your answer.
On Monday they changed the whole manual assembly with a new one (gear lever, gearshift cables) and now the shifts are ok,
but when you move the gear lever from neutral to the left to select 1st or 2nd or downshift from 3rd to 2nd
it is a bit sticky and it creaks.
I'm not going back to the dealer yet in hope that the creak will go away eventually with use
I'm waiting on an order of silicon grease to see if it will help
I'm really disappointed in vw group quality control, the first gearbox broke, the first gear shift assembly malfunctioned and the second one is sticky and creaks.
The car has 3040km and it has not been driven hard