Rainwater gets into Engine Bay from Scuttle on my Leon FR
- Thread starter Datapro0
- Start date
true hopefully ill get someone who can do there job but as seen as it took them 20 mins to answer the phone and 3 atemps to put me through to the service dept i am not holding my breath.
Deleted member 74601
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well after 30 mins (discussion) at wakefield seat service dept they are ordering me a new bonnet liner on monday and they say they will call me when it to book in for fitting yippeeee. However i think i may have made some enemies there after info from this thread and a friend who works in the vag group office in leeds i clearly knew a lot more than the people who work at wakefield seat
Has anyone had this sorted recently. Mines still under warranty, 10 plate fr, went to Westgate seat in Grimsby last Friday as they wanted to "inspect" it & confirm the fault. blah blah blah, they had seen it before but there is no known fix. So I gave them the TPI number and they said that it didnt apply to my chassis number and they were unable to even find the TPI. after a quick chat to seat UK, Westgate then left me a message saying to call them back to arrange booking it in for a repair. So i rang up feeling slightly smug to which i was told the bonnet lining would not be replaced I told them i wasn't happy with this and spoke to seat uk again, the first person i spoke to confirmed the liner should be replaced, the second ( the same person i had spoken to on Friday) said there was no mention in any TPI of replacing the liner... after a bit of a chat he said he would call me back as he was sure replacing the liner was just normally done under good will.
Anyone got any points i can put into the argument if they still don't offer me a new liner. I'm not really fused about having a bonnet lining its more a fact i want one under principle now.
cheers
Anyone got any points i can put into the argument if they still don't offer me a new liner. I'm not really fused about having a bonnet lining its more a fact i want one under principle now.
cheers
Assuming you have read the TPI, it states part of the repair is to replace the bonnet felt. If you haven't, there is a link to it on the 4th post on this page.
They may claim it has been withdrawn but they can't claim it never existed. It seems that everyone you have spoken to is giving you their own version of the current denial crap.
There is a fix for it, use a decent seal around the bonnet strip, not the rubbish that SEAT provide.
Ask them to show you a Leon (Mk2 obviously) on their forecourt that doesn't have a leaking bonnet.
Going off the posts in this thread, dealers and SEAT UK have given that many different stories, it's impossible to predict what they will do.
They may claim it has been withdrawn but they can't claim it never existed. It seems that everyone you have spoken to is giving you their own version of the current denial crap.
There is a fix for it, use a decent seal around the bonnet strip, not the rubbish that SEAT provide.
Ask them to show you a Leon (Mk2 obviously) on their forecourt that doesn't have a leaking bonnet.
Going off the posts in this thread, dealers and SEAT UK have given that many different stories, it's impossible to predict what they will do.
hi Stefan
I had mine done 3weeks ago and its still nice and dry
have you tried phoning seat uk 0844 9800001
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I've also had this repair on my Leon.
When I shown this TPI they said it was really helpful to track down the issue but there was a newer version available, and they would proceed as per the new one.
They ordered the parts and called me like 1 week after to apply the fix
When I shown this TPI they said it was really helpful to track down the issue but there was a newer version available, and they would proceed as per the new one.
They ordered the parts and called me like 1 week after to apply the fix
Yes I've read the tip and shown this to the dealer. They said they couldn't find it on there system.
Yes I've spoke to seat uk
Cuparjq, did you have the lining replaced aswell?
Heard back from seatuk just now. They will not be replacing the sound proofing and there is no mention of replacing the liner in the current tpi. So balls to em, there not having any more of my money now lol
Yes I've spoke to seat uk
Cuparjq, did you have the lining replaced aswell?
Heard back from seatuk just now. They will not be replacing the sound proofing and there is no mention of replacing the liner in the current tpi. So balls to em, there not having any more of my money now lol
They flatly refused to do mine foc so :&£! Em. Myt have another try at phoning seat uk but prob just do it myself when the weathers better
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