I'm suffering from a bit of shock here. Having read the above responses I was expecting anywhere between £100 to £130 for the 10k service, London area dealers often charge higher. But I have had 2 quotes one of £190 and the other of £195 and the Milton Keynes dealer didn't ring back, which is exactly what they did when I was trying to buy the car and why they didn't get the business. So do I go convenient (they'll collect from my office) and expensive or take a day off and go further afield to get the service done?