Wot a load of .....!! Epc light developments

[TSI BOY]

Ryt as some of you know I have been having the epc misfire problems with my fr for many months. It's been I'n before no fault found come back if it happens again

Then seat assist came out found misfire fault

Then car was I'n small accident 8mph needed new wing and bumper

Finally get it into the dealers for them to look today

They saying the FIVE yes FIVE misfire faults were caused by the body repairers unplugging the battery and NOTHING to do with engine even though battery was never discontented ( trip miles still same as when dropped off)

O yeah and the fact that I have proof ( seat assists paperwork) that misfire fault codes where there before the car was involved I'n the accident

But they completely disregarded the fault codes and said all of them were te bodyshops fault

They say they keeping it I'n for more tests to look at a remaining brake light fault code :/
Basically I am

 

[m0rk]

I'm pretty sure the fault codes are time stamped (and mileage stamped) so it should be evident where the codes occurred

 

[TSI BOY]

I thought that aswell but wanted to clarify before I said it ( want to look like I know what I'm talking about) does not help when I get the stupid reception woman who didn't even know what a trip computer was!!! trying to pretend she knows more about it then me with a touch of attitude to her voice might I add

 

[jc_boc]

Unbelieveable mate!

 

[Poverty]

Typical seat dealers. Its the **** dealers that made me get rid of mine after only 18 months even though I still loved it to bits

 

[TSI BOY]

Words can't describe mate any suggestions of things to back me up ?? Too angry to think but as chuckb has adviced I'm keeping calm to there faces because I dunno were it will end up

 

[VRSLOZ]

Sorry to hear of the problems mate, hope it gets sorted for you

 

[Deleted member 55317]

its starting to look to me as if most seat dealers dont have a clue whats happening.....im so glad mine was one of the few that actually sorted my car .......kinda puts me off buying another seat again due to their dealerships being pants (mostly)

 

[techie]

The dealerships are only in the dark because SEAT offered naff all training or support on a new engine to them, we all got to learn sometime and sadly we have to do it when the cars are out there and faults occur. Most of the time due to warranty restrictions on what we can replace we have to rely on tech assistance which is always tricky by email.

 

[chuckb]

Techie is bang on, my dealers master tech said exactlly the same. everything is by email and a drawn out process. Lets face it if you go into the dealers giving it Jonny big spuds and shouting the odds; well what do you think is going to happen?
You walk out the door feeling marginally better and slamming the door for good measure, they sit there quietly giving you the didget along with the words "What a C*&@£
"F*&@£ him and his car let the B*&%$£%& wait for it. Right wheres me tea

Be nice.............. And try and bare with them. It is a bit blind leading the blind. Try and find a better dealer if you can

 

[VRSLOZ]

It's a shame the training is all by email, I guess it's down to the public wanting things done asap (like services) and the dealer trying to make as much money as possible not giving the techs the time to go on training days etc.

 

[TSI BOY]

I completely agree with I did not get shirty with them
At all promise I took it out on you lot with this thread To relieve some stress lol as you said chuckb aint going to help at all if I started having ago

And again I don't blame the techs they can only do what seat tell them to do

The only real problem I had with my dealer was the receptionist that tried to undermine me and gave an attitude problem when she had no clue what I was talking about, Next time I'll ask to speak to a tech so we can actually work together and solve it

 

[Poverty]

I think the main issue here is the fact that seat dealers seem to have a issue in admitting or acknowledging that there is a issue. Id rather them say yes, there is something not quite right, we are having difficulties diagnosing the problem for whatever reason, but we will get back to you once seat technical does.

Easy peasy to say and then you also have a happy customer.

Is the car running badly then, or do you only know of the misfires due to scanning the car?

edit

I had a similiar issue with my car, in the end I managed to diagnose it myself back to a faulty wiring loom.

I even took my car to the dealer before whilst it was playing up, engine shaking violently, exhaust popping, revs idling irracticaly etc. They did a ecu update, said it was workin fine and gave it back. Could weeks later started doing it again, always the same fault codes yet they did nothing. Their excuse being we cant fix it unless it does it whilst we have it. I was like WTF I bought the car in whilst it was doing it.

In the end I could wiggle a certain part of the wiring loom to get it to do the problem and they still werent interested as apparently their diagnose program didnt detect any fault codes.

And dont even get me started on their 4 attempts to fix a leaking gearbox, with it in the end being extremly hard to change gear when the car was cold, and for it to leak yet again a few months after their last attempt. That was the last straw and I got rid.

Never ever buying a SEAT again.

As for not getting training, a little self study does help.

Im in a similiar game, doing warranty work etc, working on the latest technology with no training. Yes it can be hard and frustrating at times not having technical backup, and you could say its even worse for me as I dont only have to work on one manufacturer, but the thing is we read the manuals, study the diagrams, study the schematics, study the wiring diagrams, the relations between components, and so we get a grasp of how things are roughly meant to work, the sequences of operation, and we eventually work these faults out, and we eventually work out exactly how the machinery is meant to work. The thing that SEAT mechanics and technicians need to understand is that, unless you actually attempt to fix these troublesome problems you will never get a understanding past the basics of how these engines actually bleeding work.

Dont seat ever wonder WHY the likes of JKM, APS and revos head tech seem to know more about the TFSIs than seat dealers themselves?

 

[Zlash_eX]

My ibiza just had it's air filter fixed today from the independant garage we got it from in york.

The reason why we didn't take it to the local seat dealership was because after the £30 diagnostic run, they wanted £70 per hour to fix the filter.

**** off!

 

[TSI BOY]

Poverty: yeah engine running s*#t shuddering, no power , sounds awful definitely misfiring can feel it that's the whole reason it went it. That another reason I can't believe they completely disragarding the codes. As my uncle said ( he's a porsche tech) if the body shops did cause a fault which he don't think they would. It would not be a misfire fault it would be a sensor fault more then likely .

Surely engine would have to be on to register misfire. Pretty sure you don't replace a bumper and wing with engine on?

Or am I just missing something ? Please tell me if I am

 

[aski_2010]

sounds to me like the body shop guys have taken your car for a 'test run' and thrashed the S%*T out of it therefore registering the misfires! obviously they were seeing if the new panels could handle speed. i know someone that took his RX8 into the garage for a service/mot i believe, when he got back he found his car had been involved in an accident from where the guys had taken it out... thats 1 reason that im going to be sitting in the service area when they look at my car on friday, make sure no full throttle, tyre burning tests are conducted!

 

[TSI BOY]

Could have however .. It had only done a mile or so extra on the clock so doubt it. It was respectable garage. And it had at least one fault code before it went I'n

It also f&£kedmultiple times before going I'n the epc light came on which is normally when it registers the fault code.

I bet your mate was furious !! I would be I know that

 

[TSI BOY]

******UPDATE******

Just got off the phone to dealers. She asked where had repair done. Asked wot they had done again. Then asked the usual has it been remapped or been plugged I'n anyway else except here or the AA ?

She then admitted that after wiping the codes clear and test driving this morning it was misfiring still. ( insert " I told you so" here ) she then said they have to get advice from technical and would get back to me. But there gut feeling is the Ecu would need replacing.

So i am Much happier bunny now. They can take as long as they want to fix it because I know as said earlier it can be painful emailing tech assist back and forth. I'm just happy they admitting the fault was there before going into the bodyshop.

Keep you informed

Sam

 

[viktor]

THINKERS!!!

cheers.

 

[skeat12]

I'd be interested to know if the people with misfiring problems, have been driving at a steady pace, or in a spirited fashion?

Picking out bits from other threads, it seems like those who give it a good thrashing regularly don't seem to be getting this misfire issue, just a thought