Specialist Cars - Aberdeen

[Mrski1]

Another pleasant experience from a main dealer, the first being when I bought my car 6 months ago, this time returing for a simple service.

Dropped the car off just after 8, cycled to work for 9am and received a call at 9:30 with an update, only needing a new indicator bulb and some wear on the brake discs.

All handled by the cheery lassie on the service desk

 

[xxNickyxx]

Thats good to hear. I will be using them from now on as I refuse to go near my local dealer now! I'm sure I can arrange a 'business' trip to Aberdeen so that I can claim the mileage back!!

 

[Mrski1]

They were more than helpful when I bought the car too, I got, in my mind anyway, a good deal, saying that they looked surprised when I went in looking for a mk1 but luckily they received my one for trade the day before

 

[farz020589]

dont go near them theye are an absolte shambles in my opinion and thats from personal experiance

 

[Wilson]

dont go near them theye are an absolte shambles in my opinion and thats from personal experiance

That sounds about right!

I am trying to get some things from their parts department just now, phoned but no reply, emailed and still no reply after 5 days!

Also VW specialist cars is poor. Mum, dad and other family members have bought a few cars from them over the years, everytime there has been a problem and they are so unhelpful

 

[Mrski1]

That sounds about right!

I am trying to get some things from their parts department just now, phoned but no reply, emailed and still no reply after 5 days!

Also VW specialist cars is poor. Mum, dad and other family members have bought a few cars from them over the years, everytime there has been a problem and they are so unhelpful

I called them for some brake pads this week and found them to be no problem, had to get my chassis number for them though. Picke them p about half an hour later.

 

[Wilson]

I called them for some brake pads this week and found them to be no problem, had to get my chassis number for them though. Picke them p about half an hour later.

Well have to say, when I phoned them today the lad I got was quite helpful! Didn't have the parts, but he ordered them and should be a couple of days so I guess it just depends on who you get.

 

[pete_266]

Had my car booked in for 30k service Lisa the recepsoist was very helpful. Got there to pick my car up just as it was getting washed.

 

[Mrski1]

Well have to say, when I phoned them today the lad I got was quite helpful! Didn't have the parts, but he ordered them and should be a couple of days so I guess it just depends on who you get.

Just called them up on Friday to order a Fabia rear wiper, guy was slightly confused that I was putting it on a Leon and had a bit of banter, but no problem with ordering the parts, hopefully they arrive soon.

 

[Mrski1]

Well the parts department certainly seem lacking somewhat, ordered the parts but never heard back about them, obviously they just didn't order them.