Infotainment System Issues
- Thread starter toffee
- Start date
Okay, here is one. Music on memory stick, plugged in using USBc adapter, plays changing tracks manually, but only show about 6 tracks using button that did show all tracks that you could scroll through. Not sure what has happened as it did show all of them. Also, when plugged back into PC, it has to run error checking utility before PC can read them!
Probably an option on the infotainment unit to eject the memory stick else it scrambles the lookup table. Mind you can't find it mentioned in the manual not to say it isn't on the screens thou.
Hello
There is no eject button as far as I can see. No problem with any other car I've had. But why dont all tracks show up when you press selection button, they are there if you manually go through them, but just dont show using selection button
Well the mib3 software is pretty buggy. The Leon 4 and Formentor people have the most experience with it since more of those models are sold. They might have an answer over there. I'm on trusty mib2.
On software Leon 4s and Formentors have the double dose of the MQB Evo software + mib3, whilst the Atecas just have mib3 issues. They are lucky.
There are infotainment firmware updates so if it's a known issue it may have been fixed. This is where I call up @East Yorkshire Retrofits on the conversation to see whether they have any knowledge of the issue. They can look up your VIN thru a PM and compare with the latest firmware available but also your dealer can. On the MQB Evo cars it's like a pack of cards only specific firmware works with other software in the car. Not good to pull cards if you don't know what you are doing. Don't thing the Ateca is so fussy about firmware updates given it's just got mib3 grafted onto the FL ones.
Which release of the infotainment firmware are you on. Picture of that screen is a starting point to see whether it's specific to that. Known bug etc.
Reckon it is up-to-date. Been having a conversation on this thread. 23.1 was cìted as the latest you got 23.2... e.g.. Feb 2023. One month on.
Reckon the button just says update but probably doesn't say "nothing to update". ?
Software version
Unfortunately, in the "guest" mode, when I get into the car, I am at "maximum privacy". I'm changing it to "public location". But unfortunately it didn’t help. I will be in the car in 2 hours and I’ll also try to take a photo of what it looks like on me.
www.seatcupra.net
With connected services it should be automatic... if we are not at cross purposes. Think you wanting maps beyond 23.2 ?. Which I doubt you'd get 23.3 till April. Bow out of firmware discussion on mib3.
That link above going in at that point, above and below we substantiate that if connect services do run out since you don't want to re-subscribe you can update the maps like mib2 high, twice a year. It had been said you can't on a Seat mib3 but you can. Really an option for those that don't want connect service but want the maps updated, even if using Google maps people find in an emergency, having the in car maps useful e.g.. phone breaks, foreign country etc.
Okay, thank you. Was hoping some new update to cure restarting issues, media stick issues etc.Reckon it is up-to-date. Been having a conversation on this thread. 23.1 was cìted as the latest you got 23.2... e.g.. Feb 2023. One month on.
Reckon the button just says update but probably doesn't say "nothing to update". ?
Software version
Unfortunately, in the "guest" mode, when I get into the car, I am at "maximum privacy". I'm changing it to "public location". But unfortunately it didn’t help. I will be in the car in 2 hours and I’ll also try to take a photo of what it looks like on me.
With connected services it should be automatic... if we are not at cross purposes. Think you wanting maps beyond 23.2 ?. Which I doubt you'd get 23.3 till April. Bow out of firmware discussion on mib3.
That link above going in at that point, above and below we substantiate that if connect services do run out since you don't want to re-subscribe you can update the maps like mib2 high, twice a year. It had been said you can't on a Seat mib3 but you can. Really an option for those that don't want connect service but want the maps updated, even if using Google maps people find in an emergency, having the in car maps useful e.g.. phone breaks, foreign country etc.
It's your firmware code 0809 which is the release you are on, so the question whether that's the latest, bugs on it etc. Reckon I've seen that release on Arona in conversations. Leon and Formentors have a different code.
On your USB you might need to power the unit off by hand. Leave it 25 minutes then pull it out. The systems in Vag cars traditionally stay live for 20 minutes after power off although some element of being live for connect services services is there. Might drop power to the USB after that 20 minutes. Once asleep it will stay asleep even if you open the car door. e.g.. walk off for 25 minutes with the unit manually turned off, return and pull out the USB. Worth a try !.
(Trick I use on the mib2 high backend update but I defeat the sleep by opening the door and don't have the unit turned off)
Thanks for your advices.
Found out how to actually see whats on memory stick, but it doesnt keep this view when started up again which is annoying.
However, thought I could grin and bear this, but last night suddenly went into cycle of shutting down, restarting continuously for some unknown reason!
What a complete pain this all is!!
Found out how to actually see whats on memory stick, but it doesnt keep this view when started up again which is annoying.
However, thought I could grin and bear this, but last night suddenly went into cycle of shutting down, restarting continuously for some unknown reason!
What a complete pain this all is!!
Sorry to tell you, but the New Seat has a known issue with the Infotainment software. There is also the issue of universal touchscreen which Seat acknowledge was a mistake and it has proved unpopular. Look for Climate control buttons on new versions. The infotainment system misfires - SOS go to a workshop seems to be the most common, Others are 'Stay in Lane' 'Exceeding Speed Limit' 'How may I help you?' The Radio switches itself off, the auxiliary heating comes on, the Sat Nav goes blank, etc - Take it back there is a three-hour software up recall going on at the moment which Seat (presumably) thinks will fix it. Seat Customer care and communication on this have been poor.
There is a peak at mib4 I think in the video here with temperature setting more easily found:
The CUPRA Tavascan SUV with up to 340PS – full details
Overview The unconventional challenger brand takes the next step in its all-electric journey with the unveiling of the CUPRA Tavascan. The first hero in a new era for the brand, the CUPRA Tavascan is not only its first all-electric SUV coupé, but also the impulse for its new design language...
www.seatcupra.net
I'm waiting for mib5. There is a 5 year cycle of each mib apart 2.5 that brought in connect services to non Seats. So you aren't going to see any change in the menu handling till circa 2025.
Hello Tell and everyone else....There is a peak at mib4 I think in the video here with temperature setting more easily found:
The CUPRA Tavascan SUV with up to 340PS – full details
Overview The unconventional challenger brand takes the next step in its all-electric journey with the unveiling of the CUPRA Tavascan. The first hero in a new era for the brand, the CUPRA Tavascan is not only its first all-electric SUV coupé, but also the impulse for its new design language...
I'm waiting for mib5. There is a 5 year cycle of each mib apart 2.5 that brought in connect services to non Seats. So you aren't going to see any change in the menu handling till circa 2025.
Sorry to revise a July 2023 Thread, however I was just wondering if anyone can tell me, if this is the latest software ?
Might be prudent to add that we are in Australia and we are always a few years behind.
Not sure what this system is... M3 or 2 or something else... it has all confused me a little but I will learn.
Is a Cupra Ateca VZx Build 2024 (sorry can't remember month right now) and it has several annoying issues with shutting down after turning off car... and not remember what media source or file is being played.
Details below.
Device Part Number 575035876G
Hardware H31
Software 0442
Navigation Database 22.12
Media Codec 2516a208c7c3d54ed8991b820f4671119a5ad1ce
Well we can improve on your 22.12 navigation database with this:
Updating the inbuilt Mib3 Satnav Offline
I'm reporting! Ignition on, door open and you're done. It updated after 30 minutes, but I'll leave the pendrive working. This is not a topic about Navi. Update 1988 arrived, I installed it via OTA. I checked the list in service mode, except for 2 modules, all are Y. My question is, is this...
www.seatcupra.net
I dont think you have connected services in Australia so offline maps are useful. That link gives you the rest of the world Australia file. Instructions and pdf are in post 1 of that thread.
I will attempt to magic up @East Yorkshire Retrofits who are experts on firmware. Generally now you cant do firmware updates as a DIY task. It isnt supported by Vag, probably never was, so they have gone out of their way to clamp down on it. Map updates are different from firmware updates and those you can do yourself especially if you dont have connect services. Some people do... but prone to difficulties.
The 0442 firmware is different from the Leon 4 series. But I'll dig a hole for myself so I'll get out quick. The issues you read about are on the xxxx then people try to jump that leading letter. Like mib2 standard they get in a mess and that firmware isnt officially available in anycase and other stuff needs to be done.
You might have newer firmware than that but then @East Yorkshire Retrofits will say take it to your dealer in OZ. They will know. I do eyeball those libraries to check.
You are absolutely correct Tell and thanks for responding so promptly... we do NOT have connected services in Australia.Well we can improve on your 22.12 navigation database with this:
Updating the inbuilt Mib3 Satnav Offline
I'm reporting! Ignition on, door open and you're done. It updated after 30 minutes, but I'll leave the pendrive working. This is not a topic about Navi. Update 1988 arrived, I installed it via OTA. I checked the list in service mode, except for 2 modules, all are Y. My question is, is this...
I dont think you have connected services in Australia so offline maps are useful. That link gives you the rest of the world Australia file. Instructions and pdf are in post 1 of that thread.
I will attempt to magic up @East Yorkshire Retrofits who are experts on firmware. Generally now you cant do firmware updates as a DIY task. It isnt supported by Vag, probably never was, so they have gone out of their way to clamp down on it. Map updates are different from firmware updates and those you can do yourself especially if you dont have connect services. Some people do... but prone to difficulties.
The 0442 firmware is different from the Leon 4 series. But I'll dig a hole for myself so I'll get out quick. The issues you read about are on the xxxx then people try to jump that leading letter. Like mib2 standard they get in a mess and that firmware isnt officially available in anycase and other stuff needs to be done.
You might have newer firmware than that but then @East Yorkshire Retrofits will say take it to your dealer in OZ. They will know. I do eyeball those libraries to check.
I have asked the Dealer and they have no clue, even though it was due in Jan 2025 according to a local Motor Journalists interview with the local VAG importer.
Seems they can not lie straight in bed !
My Dealer contact says there are NO firmware updates for our Vehicle, but there may be a map update available... no discussion on at what price though... but I consider, if I bought a vehicle on a certain date the maps should reflect that date faily closely.
As for updating the Maps... or doing any coding... if the firmware does EVENTUALLY get updated, I am guessing that may revert back to standard.
Any further advice or direction from those East Yorkshire experts would be amazing... bear in mind I emigrated to Australia from 'Donnie' in South Yorkshire, many moons ago.
Thanks again...
Last edited:
No the maps are separate from the firmware. If the firmware is updated it doesn't revert the maps.
The map will only get updated if the update is fine. There is strong validation of the file. Why you have to get it into the direction as expected. PCs are fine. Mac you have to use clean my drive. On the positive side Australian maps are comparitely small compared to Europe so it wont take long.
If using a PC you can use the built in filemanager on w10 or w11 and drag and drop the unzipped contents. PDFs show you the process. Teething problems if you use an adaptor for usb a to c if it doesnt support data.
It's just presentation is exacting. Get it right and it will work.
The map will only get updated if the update is fine. There is strong validation of the file. Why you have to get it into the direction as expected. PCs are fine. Mac you have to use clean my drive. On the positive side Australian maps are comparitely small compared to Europe so it wont take long.
If using a PC you can use the built in filemanager on w10 or w11 and drag and drop the unzipped contents. PDFs show you the process. Teething problems if you use an adaptor for usb a to c if it doesnt support data.
It's just presentation is exacting. Get it right and it will work.
I use Windows and Android... no Apple here.
Are you suggesting that I can procure a Maps file and update it myself, via a USB stick ?
That seems fanciful and scary all at the same time... lol.
I presume my Maps (Navigation 22.12) are December 2022.
Thanks for your words again Tell, you must be up late, presuming you are in the UK.
Yes the Australia one is on that link I gave you
They are the Skoda ones. Same file interchangeable across the brand. Its how they do the map files. So for maps if its a mib3 we pick the latest on offer. Currently shown in the link.
Updating the inbuilt Mib3 Satnav Offline
I'm reporting! Ignition on, door open and you're done. It updated after 30 minutes, but I'll leave the pendrive working. This is not a topic about Navi. Update 1988 arrived, I installed it via OTA. I checked the list in service mode, except for 2 modules, all are Y. My question is, is this...
www.seatcupra.net
They are 2025.05 / 2025.06
A group of people that sniff out the latest map files of the Vag servers then get passed between the Vag forums. Seat / Cupra at the minute drag their feet and VW. Skoda at the minute have the latest and are best organised. Probably as connect services took off they lost interest in putting out timely maps. The window for updates was traditionally June and November. But with streamlining they do get the maps out earlier.
In the top post of the thread I placed all of the pdfs of how to do it for each brand for mib3 for good measure. All the same instructions. See attachments.
Updating the inbuilt Mib3 Satnav Offline
The topic is applicable to all Seat models, VW and Škoda with MIB3 (basically all vehicles from 2020 with an infotainment system with built-in satnav worldwide). Where the connect service has elapsed or not taken out or a decision has been made to update the maps offline. Many users prefer...
www.seatcupra.net
Usb C drive can be used or USB A with a USB A to C adaptor as long as it is wired for data. Some cheap ones arent. On the adaptor front that is. The car has USB C. 64gb is recommended for Europe but given you are in Australia with that 1gb upload you can get away with a smaller drive. Ext3 is the recommended format. Anything above 32gb is sold in Ext3.
You don't present to the car anything other than the maps to it on that drive. Nothing else, else it can get confused. Pull out any other USB Cs just to make sure.
The pdfs will talk about the format of the drive. Then the director position in the root is important as per the pdfs. The unit itself isnt a PC so doesn't take kindly to people trying to do it with an SSD drive. Thats happened. Then you press ignition or what have you. Take a picture before and after the map update. The YYYY.MM will change once completed. About 40 minutes for the European files. Should be much shorter for the 1 gb Australian file. Possibly a one or two minutes I guess.
This is where people like usbs with flashing LEDs to gauge the level of activity. For the European maps it is a mute point of when it finishes since the maps are designed for connect services as you drive across the continent it will download the next segment. For Europe its thought leaving it in a bit longer from when the YYYY.MM changes is a good idea but the LED activity tells you. People have seen the LED madly flashing after the update seems to be completed. You'd need no more than 40 minutes with it in. Europe more but as said nobody really knows.
The files are signature protected so you can't edit anything in them so if you open up the meta files you have to be very careful you dont save them. Just quit. You dont need to poke about inside them just unzip them and drop onto the USB.
I have a mib2 high unit, not mib3 but the process is similar in that the maps are written away to an internal SSD in the unit but on Seat / Cupra we are governed by "mapcare" but on mib3 they took off map update restrictions. It's like a VW, Skoda etc. Maps for life till they stop updating them.
All clear as muck. Just some rigour in file handling.
Last edited:
Similar threads
