I bought a Leon Mk 3 late last summer from a Seat dealership. It is out of the 3 year manufacturers warranty, but still covered under the 12 months approved used warranty.
I travelled over 2 hours to buy the car last year as it was the right age, mileage, condition etc. It was my first time doing this, and the salesman assured me that I could take it to any Seat dealership for warranty work (I move around alot with work so I specifically asked this).
My car has developed a problem, and today I took it to my local Seat dealer. They did fault diagnosis and need to replace parts. However, there is no warranty showing on their system.
I contacted the dealer I bought it from, the warranty I have got actually only applies to the franchise of dealership I bought the car from, of which there are none nearby.
So if I want the vehicle fixing, I have to take it to a dealership further away for fault diagnosis and rectification, and I have to pay the local Seat dealer out of my own money for the fault diagnosis they did today.
I am trying to avoid specifics as it is an ongoing case. Has anyone else ever had this problem? This could be the end of Seats for me. I had a bad buying experience, it broke down within 2 weeks of ownership, and now this has happened. Any replies and advice gratefully received.
I travelled over 2 hours to buy the car last year as it was the right age, mileage, condition etc. It was my first time doing this, and the salesman assured me that I could take it to any Seat dealership for warranty work (I move around alot with work so I specifically asked this).
My car has developed a problem, and today I took it to my local Seat dealer. They did fault diagnosis and need to replace parts. However, there is no warranty showing on their system.
I contacted the dealer I bought it from, the warranty I have got actually only applies to the franchise of dealership I bought the car from, of which there are none nearby.
So if I want the vehicle fixing, I have to take it to a dealership further away for fault diagnosis and rectification, and I have to pay the local Seat dealer out of my own money for the fault diagnosis they did today.
I am trying to avoid specifics as it is an ongoing case. Has anyone else ever had this problem? This could be the end of Seats for me. I had a bad buying experience, it broke down within 2 weeks of ownership, and now this has happened. Any replies and advice gratefully received.