Radio Logo in cluster showing generic image

[Madalin131]

Hello! Is there a way to make the Radio Logos to appear in the cluster? When I ordered the car and the dealer showed me a model that was there, it was showing the logos and album art of the songs. Is there something that I'm missing or need to do? Searched in the infotainment settings and saw that there is a setting that it is on for automatically selecting the Radio logos. Thank you!

 

[Nickfurnell]

I'll have to check. But I'd guess that logos are only transmitted on DAB or Internet Radio channels. Your picture is showing FM radio.

I know from streaming Android Auto audio, that the album art needs to be downloaded by the phone. Otherwise you see a generic logo.

Sent from my SM-S928B using Tapatalk

 

[Madalin131]

Oh okay, will try to see how to change to DAB ( I don't think that in my country we have this ) or test internet radio. Thanks for the advice.

 

[Slobodan]

Hey @Madalin131 check your radio set up to include DAB.
Also, it depends on the station as well.
On my Terramar its working, but only if station supports it ofc.

 

[danox82]

I had a Formentor prior to getting a Terramar, and with the infotainment system in the Formentor it was possible to download the radio logos from the web (I can't remember exactly where though), copy them to a USB memory stick and then load them into the infotainment system. I'm not sure if that is still possible with the new infotainment system in the Terramar or if it uses the same method

 

[Tell]

There is a story on the mib3 radio logos and it's a bit unfortunate for Seat / Cupra in relation to the other Vag brands. The transmitted radio ID is used with the radio database file in the infotainment unit to bring up the logo. In mib2 you could import your own logo files easy enough to argument missing radio logo images. In mib3 the radio logo database file with connected services is received over the air and you can find the version code. Handy if you are swapping stories of missing icons on the board.

The icon file is maintained by a German Internet radio provider Phonostar. All good and dandy if they have the radio logo file up-to-date on the system so for it to work correctly:

A. Phonostar must have a logo and the correct one against the radio ID transmitted, if not you don't get to see the logo not specific to the station. A blank one.

B. The database in the infotainment unit must be up-to-date that's done over the air via connect services or via file import from Phonostars website... last one, a catch Phonostar don't support file import for Seat / Cupra. They only get updated officially if you maintain connect services.

There is a thread

radio logos update

I know it was impossible for MIB3 platform to update the logos, but I have seen on VW forums they started doing this officially again here. Have anyone tried downloading and installing them from https://www.phonostar.de/vw/de/download ? I've put in my part number and it recognized it and found...

www.seatcupra.net

About the IDs

radio logos update

I know it was impossible for MIB3 platform to update the logos, but I have seen on VW forums they started doing this officially again here. Have anyone tried downloading and installing them from https://www.phonostar.de/vw/de/download ? I've put in my part number and it recognized it and found...

www.seatcupra.net

I don't have mib3 myself. MartiniB is publishing the Phonostar files as they are updated. It's a question of taking the correct one and that visual check on whether SE as an ID is in there.

Connect services you don't have to do anything except moan at Seat / Cupra for not preparing the files correctly and completely. It's their contractor in maintaining the radio logo database, Phonostar is the issue and Vag not being on top of it. When you see gaps in logos that's why.

 

[danox82]

There is a story on the mib3 radio logos and it's a bit unfortunate for Seat / Cupra in relation to the other Vag brands. The transmitted radio ID is used with the radio database file in the infotainment unit to bring up the logo. In mib2 you could import your own logo files easy enough to argument missing radio logo images. In mib3 the radio logo database file with connected services is received over the air and you can find the version code. Handy is you are swapping stories of missing icons on the board.

The icon file is maintained by a German Internet radio provider Phonostar. All good and dandy if they have the radio logo file up-to-date on the system so for it to work correctly:

A. Phonostar must have a logo and the correct one against the radio ID transmitted, if not you don't get to see the logo not specific to the station. A blank one.

B. The database in the infotainment unit must be up-to-date that's done over the air via connect services or via file import from Phonostars website... last one, a catch Phonostar don't support file import for Seat / Cupra. They only get updated officially if you maintain connect services.

There is a thread

radio logos update

I know it was impossible for MIB3 platform to update the logos, but I have seen on VW forums they started doing this officially again here. Have anyone tried downloading and installing them from https://www.phonostar.de/vw/de/download ? I've put in my part number and it recognized it and found...

www.seatcupra.net

About the IDs

radio logos update

I know it was impossible for MIB3 platform to update the logos, but I have seen on VW forums they started doing this officially again here. Have anyone tried downloading and installing them from https://www.phonostar.de/vw/de/download ? I've put in my part number and it recognized it and found...

www.seatcupra.net

I don't have mib3 myself. MartiniB is publishing the Phonostar files as they are updated. It's a question of taking the correct one and that visual check on whether SE as an ID is in there.

Connect services you don't have to do anything except moan at Seat / Cupra for not preparing the files correctly and completely. It's their contractor in maintaining the radio logo database, Phonostar is the issue and Vag not being on top of it. When you see gaps in logos that's why.

Thanks for the info, I wasn't aware of that. It certainly sounds like quite a convoluted process in place for something as "simple" as displaying radio logos

 

[Tell]

Indeed... I probably forget to mention as well as the SE the infotainment unit has a part code so you need to see SEs first and the part code against them. It's the same issue that Vag use to get with their POI file import. So seeing SE isn't the only thing.

 

[Jokke]

Is there a different set of logos showing up in the instrument cluster?
I have logos showing on the infotainment screen, but they dont transfer to the instrument cluster, so I get a generic like the picture in the first post.

 

[Madalin131]

Replying after some time as I was away and the car at home, the Logo's aren't showing even if I listen to internet radio. Maybe in the future they will like to show up . Thank you all!