As ever, this may depend on the efficiency of your dealer, but it should be standard. It was certainly included when I had my 2015 Leon serviced last month.My leon will be two years old in August , It is due an oil service soon , the question is , if I book the service online can I get the free roadside assistance to cover the remaining time from August till when my next service is due ? , cheers .
I just checked the seat website and your correct only when booked online.I thought you only got it if you did it online .
That's what I'd read, but when I phoned up to book my service, they said they'd sort out the breakdown recovery.I just checked the seat website and your correct only when booked online.
I just thought it was an incentive to try and make people fill in the forms online for their service, rather than calling up trying to get discounts and taking time away from the service staff etc.When I had my previous 2014 Leon which was serviced at Duff Morgan Norwich every year, I used to book the service by calling into the dealership personally, after servicing they always gave me a years roadside assistance, this was identified by a sticker which they attached to the windowscreen (no key fob provided).
The service was NEVER booked online the 4 years I had the car.
Living in Thetford, my nearest SEAT dealer is Cecil and Larter in Bury St. Edmunds. How have you found Duff Morgans in Norwich for sales and servicing?When I had my previous 2014 Leon which was serviced at Duff Morgan Norwich every year, I used to book the service by calling into the dealership personally, after servicing they always gave me a years roadside assistance, this was identified by a sticker which they attached to the windowscreen (no key fob provided).
The service was NEVER booked online the 4 years I had the car.
Thanks for the info Stepdey. Might be worth a try at my next service. I'll have to see how far they come out as I work in Dereham.Steve,
Have never had a problem with them in the 8+ years I've been using them, before changing to a Leon I had a Peugot which I had serviced at their other franchise in Norwich.
I got my previous Leon in 2014 and I have been dealing with them since, I have found them to be very knowledgeable and friendly plus seem to go out of their way to assist you, more like a family run business, I remember the time I was getting condensation in a rear light,I phoned them up told them of the situation, they said no problem we'll order one in, and fixed a date for them to change it, no questions asked, didn't even want to see it first !
I forgot to add in my previous post #9 that as I live in the country, they used to come and collect/return my car for servicing and leave me a courtesy car (Mii) and didn't charge for that, only billed for the standard service on the car.
Must say they are very helpful company, although I appreciate its a bit of a journey for you plus their not situated in the best part of the city, the traffic around there is extremely busy hence its lovely that they collect/return my car.
I have always been sent an email from SEAT cust care around a month after my service, confirming I am covered for another year. I also get the keyfob if my last years one is getting a bit worn looking from FIFE SEAT, where I bought the car and had all my 5 services too, one of the few very good SEAT dealerships.[/QUOTE
I have always been sent an email from SEAT cust care around a month after my service, confirming I am covered for another year. I also get the keyfob if my last years one is getting a bit worn looking from FIFE SEAT, where I bought the car and had all my 5 services too, one of the few very good SEAT dealerships.
Yeh I have noticed when I book online that my local Arnold Clark is not on the list of nearest dealers to me. (not that I would use them anyway)I’ve had breakdown assistance added at each at each service for years.
But last year wasn’t included. Apparently Arnold Clark aren’t participating in the scheme whether you book online or on phone.
The website says that Arnold Clark are one of the participating dealers. But I’m advised they don’t offer this. ...