I suggest you write down very carefully your greivances as regards your car and give it to the manager of the Garage. It is always best to put these things in writing and send a copy to SEAT UK as well.
I have had not much luck with SEAT UK but they should be made aware in writing off this disaster as then they should be bound to investigate.
Also I would take a credible witness with you when you go to see the manager as verbal promises are worth Jack S!!! without a witness or better still ask for his offer of repair to be put in writing. Sounds long winded but without it and if you end up in court well it will turn into the school playground with who said what.
I have been down this route with a very large SEAT Dealer and thankfully I sorted it out with help from the press which is another avenue to take if fair play dosent suceed
I wish you the best and hope someone from SEAT is reading this post and the apparent lack of customer care offered to some customers. If it wasnt for people like us they brand would not being enjoying such sucess and may sway people to change marques....
I have had not much luck with SEAT UK but they should be made aware in writing off this disaster as then they should be bound to investigate.
Also I would take a credible witness with you when you go to see the manager as verbal promises are worth Jack S!!! without a witness or better still ask for his offer of repair to be put in writing. Sounds long winded but without it and if you end up in court well it will turn into the school playground with who said what.
I have been down this route with a very large SEAT Dealer and thankfully I sorted it out with help from the press which is another avenue to take if fair play dosent suceed
I wish you the best and hope someone from SEAT is reading this post and the apparent lack of customer care offered to some customers. If it wasnt for people like us they brand would not being enjoying such sucess and may sway people to change marques....