They dented my car! Im NOT happy

[smoothuk]

Alex, thats excellent news, looks like they are actually going to do something about it..Amazing what a visit in person can do......

Best of luck with it, an let me know how you get on.....

Matty..

 

[ZBOYD]

Sounds more promising Alex, hope it gets sorted for you.

 

[CupraTgirl]

Thank you all for your help and good advice! I will let you know what happens

Im going to fit my SCN stickers now

 

[smoothuk]

Thank you all for your help and good advice! I will let you know what happens

Im going to fit my SCN stickers now

dont mess it up alex, there a nightmare to get off!! trust me...lol...

 

[CupraTgirl]

dont mess it up alex, there a nightmare to get off!! trust me...lol...

Hhmm but i have an eye for detail so will do it slowly so that i dont mess it up

 

[Scotty_b]

Sounds like there just going to pull it out! Not a great idea but good luck

 

[CupraTgirl]

I think thats what they were talking about but they can try that and if its doesnt work then i suppose the only other option is to get a new wing but im not sure

 

[Scotty_b]

Just ask them first as thats what they did to mine and because i had agreed to them fix it i was left with it like that as it was only just noticible. Only way to get it 100% is a pulled filled and sprayed or new wing

 

[J@mes]

I said 'You sure?' and he said 'Yeah we will sort it out, be back here for 4.00pm'

I suppose i will just have to see what they say when i go back

alex thats great news!

and it seams by offering to fix it they are effectively admitting liability!


i would phone SEAT UK before u go to tell them!


fingers crossed and good luck!


james

 

[Stephenpalm]

Alex, well done things are looking much more promising, under the circumstances, I believe you have handled a difficult and testing situation admirably.
I think your conduct is a lesson to us all; you can achieve a great deal more thinking before acting and trying to remain calm, and considerate.
Let’s hope they come through for you, I am sure you will have satisfaction in the end.

Good luck.

 

[SeanyK]

What's happened then? Is it sorted (I know its only 5pm!)

 

[gazjones]

Great news alex glad something is happening about it so quickly and hope it gets sorted properly!

 

[CupraTgirl]

I have been to the garage and they said that they are not accepting liability for the dent and dont know how it got there but they are going to have it repaired out of goodwill to me, so it should be knocked out and resprayed as well!

Its fantastic news and means that i can carry on using them as my dealer, i didnt want to have to go somewhere different!

They have ALL been awesome to me today and i couldnt thank them more to be honest

The guy from the bodyshop they use was there doing an estimate for another customer and so he looked at mine and booked it in for next week, i really hope it comes out with no problems

 

[jedi knight]

Good luck and what a result.

 

[gazjones]

great news alex if its going to be done that quick

 

[CupraTgirl]

I wanted to say thank you to everyone for their help with this, its much appreciated

 

[CH1]

ah thats excellent news!

 

[Brummy]

I wanted to say thank you to everyone for their help with this, its much appreciated

Do-Nuts All round, then Alex?

 

[huddo]

Do-Nuts All round, then Alex?

wrath of khan I believe, a fellow trekie ?

Thats good new about the car Alex

 

[CupraTgirl]

Do-Nuts All round, then Alex?

Im sure i can bring donuts to the next Bank Holiday meet although with the desserts they do i dont think i will have to