I got my mot in November they are going to need to get a move on to do the recall work or I will be without a car paying for insurance road tax etc.
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VW massaging emission figures
- Thread starter Derbian
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I got my mot in November they are going to need to get a move on to do the recall work or I will be without a car paying for insurance road tax etc.
Hi All - If there is anyone in the Northwest area who is affected by the emissions update then please email me [email protected] as we are making appointments to discuss the matter enabling the customer more of an understanding other than the press/social media blowing things out of proportion.
Cheers!
Joe @ Crewe SEAT
Cheers!
Joe @ Crewe SEAT
Hi All - If there is anyone in the Northwest area who is affected by the emissions update then please email me [email protected] as we are making appointments to discuss the matter enabling the customer more of an understanding other than the press/social media blowing things out of proportion.
Cheers!
Joe @ Crewe SEAT
Joe, please correct me if I'm wrong but that sounds to me like you are trying to get folk in in an attempt to flog them a new car. If this isn't the case and you have information that will help people on here understand the issue better then you should share it.
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Would be nice if you guys could just share some information. I've heard that in my possible case I've got a 1.6 cr engine and that would mean hardware change as well as software. So because of this my motor will have reduced performance. Any elaborations?Hi All - If there is anyone in the Northwest area who is affected by the emissions update then please email me [email protected] as we are making appointments to discuss the matter enabling the customer more of an understanding other than the press/social media blowing things out of proportion.
Cheers!
Joe @ Crewe SEAT
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Hi Guys,
Sorry for the late response
Hilly81 - This exercise is to purely clear up accusations that the press and social media sites are publishing and to assure drivers that the cars they are driving are safe. Don't get me wrong we are proactively using this circumstance to offer our SEAT drivers the option to change from their current affected diesel vehicles and possibly exchange for a newer vehicle (like any business you have to make the most out of a bad situation)
Unfortunately we also only know the basics we do not know a fix until Jan/Feb and I am limited to what I can disclose over social media and forums as I have signed a disclaimer not to discuss the matter in depth and SEAT UK are monitoring this!
As far as the VAG is aware no changes in tax will be enforced. As you can all appreciate I cant disclose much more as I need to keep in the job!
Thanks again
Joe
Sorry for the late response
Hilly81 - This exercise is to purely clear up accusations that the press and social media sites are publishing and to assure drivers that the cars they are driving are safe. Don't get me wrong we are proactively using this circumstance to offer our SEAT drivers the option to change from their current affected diesel vehicles and possibly exchange for a newer vehicle (like any business you have to make the most out of a bad situation)
Unfortunately we also only know the basics we do not know a fix until Jan/Feb and I am limited to what I can disclose over social media and forums as I have signed a disclaimer not to discuss the matter in depth and SEAT UK are monitoring this!
As far as the VAG is aware no changes in tax will be enforced. As you can all appreciate I cant disclose much more as I need to keep in the job!
Thanks again
Joe
Fair enough fella. Thanks for the response. I'm not sure there will be many out there worried about safety as all the communications sent out by VW, SEAT et al explain the cars are still safe. Personally, I'm still happy with my car. My issues will be if these changes change the car in any way from advertised and as you only know the basics until Jan/Feb I doubt you can offer much assistance.
No problem what we have is a questions and answers sheet from SEAT UK
The most common questions that are being asked are;
Will there be effects in terms of taxes?
A: As we currently understand No
Is there any impact on Co2 emissions?
A: As we currently understand No
It's Nox values NOT Co2 therefor it will not affect tax bands, however the question which is missing is
Will this affect the power of my car?
From an honest guy in the industry I really don't know the answer to that question! What's more annoying is that Vauxhall Zafira's are bursting into flames all over the UK and very little has been published in the press!
The VAG produce amazing cars and it genuinely upsets me that a bit of bad press can cause such a negative impact on what is a quality brand! hopefully everything crossed there are no major adaptions/changes both for drivers and the brands sake!
Sit tight VW are working on it!
Thanks
Joe
The most common questions that are being asked are;
Will there be effects in terms of taxes?
A: As we currently understand No
Is there any impact on Co2 emissions?
A: As we currently understand No
It's Nox values NOT Co2 therefor it will not affect tax bands, however the question which is missing is
Will this affect the power of my car?
From an honest guy in the industry I really don't know the answer to that question! What's more annoying is that Vauxhall Zafira's are bursting into flames all over the UK and very little has been published in the press!
The VAG produce amazing cars and it genuinely upsets me that a bit of bad press can cause such a negative impact on what is a quality brand! hopefully everything crossed there are no major adaptions/changes both for drivers and the brands sake!
Sit tight VW are working on it!
Thanks
Joe
I got the letter through and I was disappointed to see there was no apology within. I contacted Seat yesterday about this issue using the number on the letter and they said I would need to contact Seat Customer Service as that number was purely for information on the emissions scandal and they had no further information at this time. I also asked them for the contact details of the director who signed off the letter I received but they said they couldn't provide that information. Tried calling the new number but been unable to get through so far.
My biggest issue is am I looking to trade in my car for something more suitable - the Exeo is a great car but the saloon boot is proving troublesome with getting large items in there when travelling with a very young family. I feel stuck in limbo because no fix is being delivered until next year and they are not committing to getting all cars addressed until the end of next year. I have a need to change my car now but how I can I expect to get fair market value for a car in the middle of a recall when we don't even know what the end result will be.
Speaking of this, it is speculated that the fix may result in reduced fuel efficiency and increased emissions or the flip would be a lower performing car. Either way, this means this is not the car I purchased and I am strongly considering a legal approach. At this time, the only thing suitable to me would be to hand the car back for a full refund.
What are other people's thoughts at this time?
My biggest issue is am I looking to trade in my car for something more suitable - the Exeo is a great car but the saloon boot is proving troublesome with getting large items in there when travelling with a very young family. I feel stuck in limbo because no fix is being delivered until next year and they are not committing to getting all cars addressed until the end of next year. I have a need to change my car now but how I can I expect to get fair market value for a car in the middle of a recall when we don't even know what the end result will be.
Speaking of this, it is speculated that the fix may result in reduced fuel efficiency and increased emissions or the flip would be a lower performing car. Either way, this means this is not the car I purchased and I am strongly considering a legal approach. At this time, the only thing suitable to me would be to hand the car back for a full refund.
What are other people's thoughts at this time?
funny enough i have been thinking of getting something bigger for the same reasons, our exeo does approx 30k a year so any drop in economy or power would be detrimental to us
I'll eat my (virtual) hat if whatever the solution the boffins at VW come with doesn't impact drive ability.
Diesels are relatively simple engines - chuck fuel in to make it go faster = more pollutants. Add in some emissions related hardware such as EGR/DPF to help clean it up.
I suppose they could remap the vehicle to stuff more exhaust gases through the EGR but that will end clogged up quite quickly. I don't know whether that would be enough to enable performance to kept the same (doubt it) and logically I'm sure that solution will reduce fuel economy.
Alternatively they could just remap the car to produce 20% less power across the rev range to cut emission but still achieve a peak power. I personally think that is the route they'll take but that too will reduce fuel economy to the every day driver as you'll compensate with more throttle input.
Laughably the newer EA288 seem to have been cleared of wrong doing (well not breaking any rules at least), but the EA288 is an evolution of the EA189 and they haven't done anything "ground breaking" to enable the EA288 to produce more power and less emissions.
Diesels are relatively simple engines - chuck fuel in to make it go faster = more pollutants. Add in some emissions related hardware such as EGR/DPF to help clean it up.
I suppose they could remap the vehicle to stuff more exhaust gases through the EGR but that will end clogged up quite quickly. I don't know whether that would be enough to enable performance to kept the same (doubt it) and logically I'm sure that solution will reduce fuel economy.
Alternatively they could just remap the car to produce 20% less power across the rev range to cut emission but still achieve a peak power. I personally think that is the route they'll take but that too will reduce fuel economy to the every day driver as you'll compensate with more throttle input.
Laughably the newer EA288 seem to have been cleared of wrong doing (well not breaking any rules at least), but the EA288 is an evolution of the EA189 and they haven't done anything "ground breaking" to enable the EA288 to produce more power and less emissions.
There are two issues here for me.
A. They have lied about the performance (emissions/MPG) of the car at sales time.
B. The 'fixed' car will still be different from what you initially purchased i.e. cut performance to meet emissions or keep performance and remove the cheat device meaning emissions/MPG will be poorer than original official figures.
A. They have lied about the performance (emissions/MPG) of the car at sales time.
B. The 'fixed' car will still be different from what you initially purchased i.e. cut performance to meet emissions or keep performance and remove the cheat device meaning emissions/MPG will be poorer than original official figures.
Spoke with Seat customer service there. No further information on this issue. When I pressed that I was looking to sell today and asked if Seat had any contingency for people looking to see while we await the fix, I was told there is nothing and just to list the car at the price you would be looking for!
Not much help, the issue isn't what I want, it is what people would be willing to pay for a compromised purchase at this time. No one is going to offer what is considered the fair market value when their is a question mark over future valuation pending the official resolution from VAG.
Not much help, the issue isn't what I want, it is what people would be willing to pay for a compromised purchase at this time. No one is going to offer what is considered the fair market value when their is a question mark over future valuation pending the official resolution from VAG.
Hi JoeLeonFR
Thank you for your input , on this thread. Its nice someone within Seat Dealer networks is bothered. A certain dealer in Leicester sent me a TX regarding changing my Exeo , when I rang to discuss they were busy , I gave them the benefit of doubt, rang back again , two weeks later still no reply . Sales must be good............
GT
Thank you for your input , on this thread. Its nice someone within Seat Dealer networks is bothered. A certain dealer in Leicester sent me a TX regarding changing my Exeo , when I rang to discuss they were busy , I gave them the benefit of doubt, rang back again , two weeks later still no reply . Sales must be good............
GT
My local seat, Audi, Skoda and VW dealers (all lightcliffe group) are currently offering any one with a affected diesel full market value on trade in against any new or ex demo car until end of this month. Not sure if any other dealers are offering the same.
what would you call full market value though? To me its what they would sell it for
I would assume that means the seller would be forfeiting any right to compensation. Makes sense from the perspective of VAG but the seller would still likely lose out in the long run. I imagine the more cars they can get off the road, the less compensation they will need to pay out or law suits they would face, albeit it having to shoulder the financial burden of getting car owners to separate from the affected cars.
Yeah makes sense I suppose. Although can you really see a compensation scheme being rolled out? To me it will be we've fixed the problem here ya go kind of thing
I suspect that kind of mindset will open the doors to lawsuits. People should be compensated for any devaluation in their car as well as for increased fuel costs over the ownage period. They will also presumably be left with a car that either under performs or emits greater emissions and uses more fuel which again should be compensated for.
This is all before the fact the owner has been lied to about the performance of their car which is likely to have been a key purchasing decision. Just removing the testing cheat is not satisfactory and it will be dangerous for VAG to assume that is sufficient although of course they would be hoping that would be the end of matters.
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