Just an update to say they have now booked the car in on the 17th March to have both front Shocks and Top Mounts replaced under warranty (at last lol) will keep you updated afterwards.
 
Hi and yes , Cupra have acknowledged there is a problem with certain shocks and have got an active bulletin to see how many complain and to try and get a fix which is not much use at the moment, I told them just to use a different part number but as of now they will not give the deslers permission to fit them (joke) theyvare coming back to me next week.....I put a thread up for owners to take a picture of the part number on the front shocks and post them up.......know replies yet but if you can post yours it would be very helpful and fingers crossed others can try and help out...
 
Hi and yes , Cupra have acknowledged there is a problem with certain shocks and have got an active bulletin to see how many complain and to try and get a fix which is not much use at the moment, I told them just to use a different part number but as of now they will not give the deslers permission to fit them (joke) theyvare coming back to me next week.....I put a thread up for owners to take a picture of the part number on the front shocks and post them up.......know replies yet but if you can post yours it would be very helpful and fingers crossed others can try and help out...
Do you have a link to your thread? I will try and add my details to it.
Is this a bulletin sent out to all dealers? My local dealer is useless, they really don’t want to know. Thanks for keeping us updated.
 
Do you have a link to your thread? I will try and add my details to it.
Is this a bulletin sent out to all dealers? My local dealer is useless, they really don’t want to know. Thanks for keeping us updated.
Hi and yes its here ....
 
Hi, any update?

I have the same issue with Monroe DCC shocks on my VZ310 (owning for 3 years - bought new). They are very loud when driving through potholes to the point that I start to believe that the suspension is damaged. Driving me crazy.

Now driving without fuse No 47 and actually enjoying the car very much as it is very comfortable and silent when DCC is off.

I have booked another warranty inspection at the dealer and will see what they say. Previously they simply told: 1) nothing is wrong, 2) known design issue which a lot of VW group cars suffer, 3) no instructions to do anything for the customers from VW/Seat. Ridiculous, I will try to be more pushy...
 
Not all cars are fuse no. 47, easiest way is just disconnect the front DCC bumping noise gone!!
 
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What do you mean by "Not allowed cars are fuse no. 47,"? The problem is that I would like to take advantage of DCC in certain situations as I paid money for it and it is faulty shocks. So driving with disconnected front DCC or without fuse 47 is not really a permanent solution as I want to have adaptive suspension...
 
What do you mean by "Not allowed cars are fuse no. 47,"? The problem is that I would like to take advantage of DCC in certain situations as I paid money for it and it is faulty shocks. So driving with disconnected front DCC or without fuse 47 is not really a permanent solution as I want to have adaptive suspension...
Sorry spell check! See my post now. I understand how you want the suspension, I personally cant ask dealer to sort mine as it has been lowered and they will blame that for sure but you should be able to get it sorted under warranty. Fuse 47 on my car is not for the DCC it actually turns off the infotainment!
 
Understood now, and yes - fuse number for DCC might differ depending on car and trim level I suppose.

Regarding my dealer I already tried to push them in the past a few times regarding this issue but was always rejected. Will try again as many times as needed as long as I have the warranty.
 
Understood now, and yes - fuse number for DCC might differ depending on car and trim level I suppose.

Regarding my dealer I already tried to push them in the past a few times regarding this issue but was always rejected. Will try again as many times as needed as long as I have the warranty.
I found on individual setting when the front DCC's were connected if I set to the hardest setting it wasn't too bad. This car is my wifes and with the two front DCC disconnected it rides fine and is nice and quiet. It's not a track car so all good for us. The dash code disappears after a short drive. The thumping noise is disappointing for sure! I have had numerous RS4 and currently have a new RS3 which has adjustable DCC and is quiet as a mouse!. Wife likes the car low, I contemplated putting original springs back in and trying the warranty angle but just couldn't be bothered....