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Formentor front suspension (DCC) noise or clunks over speed bumps identified
- Thread starter spezwend
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Just an update to say they have now booked the car in on the 17th March to have both front Shocks and Top Mounts replaced under warranty (at last lol) will keep you updated afterwards.
Hi and yes , Cupra have acknowledged there is a problem with certain shocks and have got an active bulletin to see how many complain and to try and get a fix which is not much use at the moment, I told them just to use a different part number but as of now they will not give the deslers permission to fit them (joke) theyvare coming back to me next week.....I put a thread up for owners to take a picture of the part number on the front shocks and post them up.......know replies yet but if you can post yours it would be very helpful and fingers crossed others can try and help out...
Hi and yes its here ....
Post pics of your dcc part number.......?
I wanted to ask is any Cupra Leon owners could post a pic of there Cupra 300 front dcc part numbers.....I have an ongoing noise issue with mine that Cupra have acknowledged and are aware of but I just wanted to see if they are using any different part numbers to the one in my 2025 vz3..... here...
www.seatcupra.net
Hi, any update?
I have the same issue with Monroe DCC shocks on my VZ310 (owning for 3 years - bought new). They are very loud when driving through potholes to the point that I start to believe that the suspension is damaged. Driving me crazy.
Now driving without fuse No 47 and actually enjoying the car very much as it is very comfortable and silent when DCC is off.
I have booked another warranty inspection at the dealer and will see what they say. Previously they simply told: 1) nothing is wrong, 2) known design issue which a lot of VW group cars suffer, 3) no instructions to do anything for the customers from VW/Seat. Ridiculous, I will try to be more pushy...
I have the same issue with Monroe DCC shocks on my VZ310 (owning for 3 years - bought new). They are very loud when driving through potholes to the point that I start to believe that the suspension is damaged. Driving me crazy.
Now driving without fuse No 47 and actually enjoying the car very much as it is very comfortable and silent when DCC is off.
I have booked another warranty inspection at the dealer and will see what they say. Previously they simply told: 1) nothing is wrong, 2) known design issue which a lot of VW group cars suffer, 3) no instructions to do anything for the customers from VW/Seat. Ridiculous, I will try to be more pushy...
What do you mean by "Not allowed cars are fuse no. 47,"? The problem is that I would like to take advantage of DCC in certain situations as I paid money for it and it is faulty shocks. So driving with disconnected front DCC or without fuse 47 is not really a permanent solution as I want to have adaptive suspension...
Sorry spell check! See my post now. I understand how you want the suspension, I personally cant ask dealer to sort mine as it has been lowered and they will blame that for sure but you should be able to get it sorted under warranty. Fuse 47 on my car is not for the DCC it actually turns off the infotainment!
I found on individual setting when the front DCC's were connected if I set to the hardest setting it wasn't too bad. This car is my wifes and with the two front DCC disconnected it rides fine and is nice and quiet. It's not a track car so all good for us. The dash code disappears after a short drive. The thumping noise is disappointing for sure! I have had numerous RS4 and currently have a new RS3 which has adjustable DCC and is quiet as a mouse!. Wife likes the car low, I contemplated putting original springs back in and trying the warranty angle but just couldn't be bothered....
Dealer will brush it off 100%....ive pushed as far as you can and they just told me they know there is a problem but are trying to work on a fix lol , its been going on for over 4 years so I wouldn't hold your breath as the only way to fix it is for either monroe to do it or change manufacture and I cant see either happening as there is just to much cost involved......had the same on my M240i with the monroe shocks forcwhat its worth but was quiet as a mouse when I changed to bilstein......I'd say to owners it might be worth tyring the Audi units as they've not seem to suffer like the Cupra and Golfs....
Understood, you did not manage to get a fix from the dealer too. I received the same message in the past, i.e. that they know the problem but cannot do anything. They recognize that there is fault but just rejects any requests. Nonetheless, I will try to reach them again.
What did you mean by Audi units? The DCC shocks that they put in Audi?
Yes exactly that , they will all be pretty much interchangeable id say , its disappointing but thats warranty for you lol
This answer was totally ignored by all of us, but it is the only way to make the DCC noise over small bumps dissappear. Grease them once per year with silicone grease (not spray) and you are good to go. By the way, the dealer told me that this is the recommended solution coming from Cupra in an official TPI. You need to lift the car up in order to do it, and then just push the cover and apply grease.
Well man...it does the same in new cars with new shocks, and even here on the forum people are saying that they've replaced the shocks and the sound is still there. So I'm not going to spend crazy money unless the shocks stop working. If this is how they fix it...be it
This is a design flaw which means you do not replace with same shocks because you will end up with the same issue... The solution is to change with alternative DCC shocks, e.g. from other brands (Audi,etc).Well man...it does the same in new cars with new shocks, and even here on the forum people are saying that they've replaced the shocks and the sound is still there. So I'm not going to spend crazy money unless the shocks stop working. If this is how they fix it...be it
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