Condensation in one of the rear light clusters

[Weskc]

Is this a puddle light?

Picked up my Launch Edition yesterday and it was going great until I got home and noticed it was a bit wet in one of the rear lights!

It was a dull rainy morning and where it was parked I couldn’t get round to fully inspect the car but have to say not sure how this got missed.

After an email where I was told it would clear up after a couple of days! I insisted I bring it in to be looked at. They had another launch edition that had been cancelled due to the delay and basically swapped out the cluster for me. Done in 10 mins no drama so I’m happy now! Just one to keep an eye on!

 

[Rob66]

Thats not minor condensation that will clear-up after a couple or days thats a fault in the manufacture and you were 100% right to take it back to be swopped.

 

[MarkHa]

Is this a puddle light?

Picked up my Launch Edition yesterday and it was going great until I got home and noticed it was a bit wet in one of the rear lights!

It was a dull rainy morning and where it was parked I couldn’t get round to fully inspect the car but have to say not sure how this got missed.

After an email where I was told it would clear up after a couple of days! I insisted I bring it in to be looked at. They had another launch edition that had been cancelled due to the delay and basically swapped out the cluster for me. Done in 10 mins no drama so I’m happy now! Just one to keep an eye on!

View attachment 55451View attachment 55452

Thanks for the heads up. Heading to collect my Raval today.

 

[Tell]

The dealer used a donor car when it was found that my Ateca heated wing mirror didn't work on one side. They broke the mirror glass getting in to check the contacts. It hadn't been clicked into home, where the donor car came in. Their mirror came out and went into mine. Then all swaps again when they got the correct blind sensor window in the mirror. Donor car didn't have rear sensors. Not clicking sockets in to home during manufacture seems quite common. Had that with the Altea inside roof light switch as well.

Must have slipped past the inspection .

 

[Keeff]

I had similar fault on the front of my VW Buzz and they replaced it under warranty.